My dell d620 had its bios passwords set while I was away, either my daughter or my son are responsible, funny they both deny touching my laptop!
I bought it from ebay, and dell, well there are dell of course!

If you might be able to find some time to get my password please Thanx so much!

My service tag#6PPCPC1-595B
Express service code#14614931521

Boot into Safe Mode by pressing F8 before the Windows screen appears. Go into Control Panel, User Accounts, Administrator, and remove the passwords from there

My dell d620 had its bios passwords set while I was away, either my daughter or my son are responsible, funny they both deny touching my laptop!
I bought it from ebay, and dell, well there are dell of course!

If you might be able to find some time to get my password please Thanx so much!

SERVICE TAG CS0BPB1

EXPRESS SERVICE CODE 27814986973

I bought dell d620 from ebay, and when I turn it on, I saw the gray page

If you might be able to find some time to get my password please Thanx so much!
here is :

SERVICE TAG CS0BPB1

EXPRESS SERVICE CODE 27814986973
if you have solution here is my email: osabrina1999@hotmail.com

i have a dell d620 laptop when i try to start the laptop it is asking for a system or administrator password tried all i konw but it still asks me for the password hope someone can help
service tag 47ytg2j
express service code 91-888-733-71
thanks again ashy55

Curious question...
What causes this admin/sys password problem in the first place? Is it purposely done to a Dell laptop by some malicious former user or from a virus?

don't know what causes it just hope someone can help