Kritius,

Managed to get the logs done.

There are three.
a, Combo #1 - Scan
b, Combo #2 - Scan after CFScript dragged into. As earlier request.
c, krustyHLT latest.

Cheers,

Krusty.

Attached Files

	log1.txt (12.6 KB, 2 views)
	log2.txt (12.8 KB, 2 views)
	krustyhijackthis.log (7.7 KB, 4 views)

kritius, I know you must be on overload, but take a look at this:

Multiple Vendor SupportSoft SmartIssue ActiveX Control Buffer Overflow Vulnerability:
Vulnerable Systems:
* tgctlsi.dll version 6.9.545.0 as included with Symantec Corp.'s Norton Internet Security 2006.
http://www.securiteam.com/windowsntf...QP0L1PKKM.html

I notices the following in the Hijack logs:
(SupportSoft SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class

There are several other Symantec entries that might be involved.

Cheers for that Bobeye, it hasnt filtered down into Castlecops or SpywareBlaster about these ones.

@Krusty, the reason that we renamed HijackThis is because some Malware has gotten wuite good at hiding from HJT so we rename the .exe file to hide it from them.

Ill look over your logs and post what I find tomorrow.

Glad to help!

Bobbye,
As Kritius isn't logged on as yet & hope he wouldn't mind me asking you (don't won't to tread on toes), are you familiar with ntoskrnl.exe ?
I'm currently running an AVG scan on the other pc & it has informed me of this file change.
It's path is C:\Windows\system32\ntoskrnl.exe ????

Just thought I'd ask whilst its scanning.

Cheers,

Krusty.

From the grisoft forums,

You should get a firewall as well, either, these firewalls are all free,

• Comodo
• Kerio
• Online Armor
• Zonealarm

I would like you to do an online scan so that we can what else may be in your system,
Run Kaspersky online scanner
With the exception of Internet Explorer, which must be used for this scan, keep ALL programs closed
Note: It is recommended to disable onboard antivirus program and antispyware programs while performing scans to speed up scan time and to make sure there are no conflicts.
Do not go surfing while your resident protection is disabled!
Once the scan is finished remember to re-enable resident antivirus protection along with whatever antispyware application you use.

Do an online scan with Kaspersky Online Scanner in Internet Explorer. You will be prompted to install and run an ActiveX component from Kaspersky, Click Yes.
Note for Internet Explorer 7 users: If at any time you have trouble with the accept button of the licence, click on the Zoom tool located at the right bottom of the IE window and set the zoom to 75%. Once the licence accepted, reset to 100%.

• The program will launch and then start to download the latest definition files.
• Once the scanner is installed and the definitions downloaded, click Next.
• Now click on Scan Settings
• In the scan settings make sure that the following are selected:
  o Scan using the following Anti-Virus database:
  o Extended (If available, otherwise use standard)
  o Scan Options:
  o Scan Archives
  o Scan Mail Bases
• Click OK
• Under select a target to scan, select My Computer
• The scan will take a while so be patient and let it run.
• Please do not use your computer while the scan is running. Once the scan is complete it will display if your system has been infected.
• Click the Save Report As... button (see red arrow below)
  
  
  
• In the Save as... prompt, select Desktop
• In the File name box, name the file
• In the Save as type prompt, select Text file (see below)
  
  
  
• Include the report in your next post.

krusty, I'm going to refer you to this page for information about this process:

http://www.liutilities.com/products/...rary/ntoskrnl/

Please look at the relation to the AVG find of this process in the quote from the Grisoft Forum left by kritius.
kritius.

Hi Kritius,

Unfortunately I can't run Kasperspy online due to the pc's ISP is different to mine.

Is there no way, as I've been doing, download here & txfer to the other pc & run offline?
failing this, once it's back with my neice, I could ask her to foolow your steps, hopefully she would be able to.

Cheers,

Krusty.

not really its an online scan, its extremely good at rooting things out.

Post a fresh HijackThis scan and we'll see how things are.

Hi Kritius,
Soz about the Kasper issue.

Herewith latest HJT log.

For info, earlier today I carried out an AVG scan - no alert bar the change as earlier posted.
Performed a spysweeper scan - all clear.

Then I installed & scanned 'SuperAntispyware' this did find stuff in the reg & deleted all.
Ran again & all was clear.

Do we need to create a new restore point now?

Also notice that her IE home page was 'about blank'.
I've changed this to google as you'll see from log.

Thanks again. Are we all clear now?

Krusty.

Attached Files

newhijackthis.log (7.3 KB, 1 views)

Thats pretty clean.

Without seeing an online scan that about as much as we can do, do you still have OTMoveIt2 installed?

Kritius,
yes still installed?

Krusty.

• Double-click OTMoveIt2.exe.
• Click the CleanUp! button.
• Select Yes when the "Begin cleanup Process?" prompt appears.
• If you are prompted to Reboot during the cleanup, select Yes.
• The tool will delete itself once it finishes, if not delete it by yourself.

Note: If you receive a warning from your firewall or other security programs regarding OTMoveIt2 attempting to contact the internet, please allow it to do so.

• Disable and Enable System Restore. - If you are using Windows XP or Vista then you should disable and re-enable system restore to make sure there are no infected files found in a restore point.
  
  You can find instructions on how to enable and re-enable system restore here:
  
  Windows XP System Restore Guide
  
  or
  
  Windows Vista System Restore Guide

Re-enable system restore with instructions from tutorial above

• Make your Internet Explorer more secure - This can be done by following these simple instructions:
• From within Internet Explorer click on the Tools menu and then click on Options.
• Click once on the Security tab
• Click once on the Internet icon so it becomes highlighted.
• Click once on the Custom Level button.
• Change the Download signed ActiveX controls to Prompt
• Change the Download unsigned ActiveX controls to Disable
• Change the Initialize and script ActiveX controls not marked as safe to Disable
• Change the Installation of desktop items to Prompt
• Change the Launching programs and files in an IFRAME to Prompt
• Change the Navigate sub-frames across different domains to Prompt
• When all these settings have been made, click on the OK button
• If it prompts you as to whether or not you want to save the settings, press the Yes button.
• Next press the Apply button and then the OK to exit the Internet Properties page.

• Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.
  
  
• Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
  
• Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option.
  
  This will provide real-time spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an anti virus software. A tutorial on installing & using this product can be found here:
  
  Instructions for Spybot S & D
  
  
• Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.
  
  A tutorial on installing & using this product can be found here:
  
  Using SpywareBlaster to protect your computer from Spyware and Malware
  
  
• Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.

Follow this list and your potential for being infected again will reduce dramatically.

Here are some additional utilities that will enhance your safety

• MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
• Comodo BOCLEAN <= Stop identity thieves from getting personal information. Instantly detects well over 1,000,000 unique, variant and repack malware in total. And it's free.
• Winpatrol <= Download and install the free version of Winpatrol. a tutorial for this product is located here:
  Using Winpatrol to protect your computer from malicious software

Stand Up and Be Counted ---> Malware Complaints <--- where you can make difference!

The site offers people who have been (or are) victims of malware the opportunity to document their story and, in that way, launch a complaint against the malware and the makers of the malware.

Also, please read have her read this great article by Tony Klein So How Did I Get Infected In First Place

kritius,
Failed to run OTMove It, as not connected to net.

Have taken other steps into account, thanks.

I'm happy that it's clean enough to hand back to her now, for further web abuse, I guess.

I'll educate her & her boyfriend on how to keep on top.

Thanks for all your help.

Unless you suggest anything else, I'll let her collect it tomorrow.

Cheers a million,

Krusty.

if you want to you can get her to run the kaspersky scan and then post it back here and ill have a look at it, other than that its all good.

All the best then

Kritius,

I'll show her the posts when she collects & run her through it. I'll try & get her to run Kasperspy & post me the results & then I'll post them here.

Thanks ever so much wrt all done.

goin offline now,

Cheers,

Krusty.

Im here anyway if you need additional help, im a big geek like that!