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Toshiba A-55s laptop won't start

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  #1  
Old 05-01-2008
Newcomer, in training
 
Member since: May 2008, 5 posts
Toshiba A-55s laptop won't start

hello all,

i have a toshiba a-55s laptop that has been working just fine, but now it won't go to the operating system. when i open it up and turn it on, i get a blinking cursor. none of the function keys work, nothing works on the keyboard at all. finally, like 45 min later, it will say "initializing and establishing link". then it will hang there for like another 2 hr. it MIGHT eventually turn on, but no guarantee. any ideas on how to fix it?
  #2  
Old 05-01-2008
TechSpot Member
 
Location: Johnson City
Member since: May 2008, 31 posts
Can you provide a more specific model number? I'm seeing that there are actually 15 different sub-models of the A55-S Toshiba satellite.
  #3  
Old 05-01-2008
TechSpot Member
 
Location: Johnson City
Member since: May 2008, 31 posts
On second thought, having reviewed the data more carefully, it appears that all of the A-55 laptops are significantly similar such that this is not an issue.

When did your problem start then?
Have you recently transported the laptop? Dropped it? Done anything to it besides allowing it to sit comfortable and motionless on a desk?
  #4  
Old 05-02-2008
Newcomer, in training
 
Member since: May 2008, 5 posts
i take it almost everywhere, but to my knowledge i've never dropped it. it definitely gets moevd around alot, though. this problem started about a week ago.
  #5  
Old 05-02-2008
TechSpot Member
 
Location: Johnson City
Member since: May 2008, 31 posts
When you first turn on the laptop, are you able to enter BIOS normally during post? (Or at all?) I'm not positive what the key would be for your specific computer, but most computer use delete, F2, F12, or another F key to enter BIOS.

If you are successfully able to enter BIOS, read around for an option to restore defaults. You may also have an option to set fail-safe defaults, try the normal default settings first, and if that doesn't change anything then try the fail-safe option if it's available.

If you are able to enter BIOS and use your keyboard normally while doing so, then your issue is LESS likely to be caused by a physical problem with a component.

If this is what you meant when you said you are unable to use the keyboard, (I wasn't sure if you were also including post in your description or just after it gets to Windows) then it sounds like you have developed a hardware issue some how.

Try connecting an external keyboard to your laptop so you're not relying on the native one. If you only have USB ports on your laptop, and you only have a PS/2 (those round connections that are usually color-coded purple) keyboard available, then you can pick up a USB to PS/2 adapter at most Staples or office sales type stores for around $15. They're useful to have around, but in the event that you don't want to spend the money, there are further testing options that you can perform for free.

Post your results back here please after you try resetting BIOS.
  #6  
Old 05-04-2008
Newcomer, in training
 
Member since: May 2008, 5 posts
i am not able to enter BIOS at all using this keyboard, but had not thought of trying an external keyboard. i will pick one up and try that. right now, it says insert system disk in drive, press any key when ready". that is a new one, too. i have NO idea what is going on with this thing....
  #7  
Old 05-05-2008
TechSpot Booster
 
Location: Odessa,Ukraine
Member since: Jun 2007, 570 posts
rhilland, this is pointing that HDD may be bad. replace the HDD and try to boot from CD drive
  #8  
Old 05-06-2008
Newcomer, in training
 
Member since: May 2008, 5 posts
well here is an un-technical question....what is HDD? sorry for the basic question
  #9  
Old 05-06-2008
Newcomer, in training
 
Member since: May 2008, 5 posts
okay, never mind...hard disk drive, right? had to look it up. lol more impolrtantly, how do i replace it?
  #10  
Old 05-08-2008
TechSpot Member
 
Location: Johnson City
Member since: May 2008, 31 posts
Normally I would agree with lamo, however, the joint failures of the keyboard coupled with the newly developed hard drive issues suggest to me that there may be underlying motherboard issues.
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