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Internet Disconnects Randomly

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  #1  
Old 08-07-2008
Newcomer, in training
 
Member since: Aug 2008, 2 posts
Internet Disconnects Randomly

Okay So i have a dsl modem that seems to disconnect occasionally when someone calls or when just using the phone or even when im just on the computer i was wondering if there was any way to check any possible way to see if i have a worm virus or anything thats making me have internet issues,its a desktop to...it has been happening for awhile and now all i do is usually go on msn, play online games,vent,teamspeak and what not usual stuff...please help me its really annoying me.
  #2  
Old 08-07-2008
Ultiweap's Avatar
TechSpot Enthusiast
 
Location: Mauritius
Member since: Feb 2008, 427 posts
System specs
Normally with a dsl modem your service provider install a line converter for the user to be able to use internet and phone at the same time without it will occur some problem as yours. It will become like a sort of dial-up connection.

Check if your line converter is still here or that it is not damage. You will see it on your telephone line which will be like a socket containing two cables, one for telephone and one for internet(dsl modem).
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  #3  
Old 08-08-2008
Newcomer, in training
 
Member since: Aug 2008, 2 posts
are you talking about the splitter or filter?
  #4  
Old 08-08-2008
Ultiweap's Avatar
TechSpot Enthusiast
 
Location: Mauritius
Member since: Feb 2008, 427 posts
System specs
Both if you had both. Check if they are still there and if there check if they are in good condition and well connected.
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