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Re-occurring bluescreen, with minidumps

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  #1  
Old 11-16-2008
Newcomer, in training
 
Member since: Nov 2008, 2 posts
Re-occurring bluescreen, with minidumps

Hi, this is my first post.. looks like a great place!

Ok heres the problem.. I have (not so) random BSOD's occasionally, and they only seem to occur when playing WoW. I have updated all the drivers I could think of, and it doesn't seem to fix the problem.

I have attached the most recent 5 minidumps.. this has happened 12 times in the last 3 months, so any help would be wonderful!


hm.. looking at the minidumps myself, it looks like its not always the same problem. But maybe a more experienced eye could tell me more
Attached Files
File Type: dmp Mini111608-01.dmp (88.0 KB, 2 views)
File Type: dmp Mini111208-01.dmp (88.0 KB, 2 views)
File Type: dmp Mini110108-01.dmp (88.0 KB, 2 views)
File Type: dmp Mini102908-01.dmp (88.0 KB, 2 views)
File Type: dmp Mini082908-01.dmp (88.0 KB, 1 views)
  #2  
Old 11-16-2008
TechSpot Member
 
Location: Westcliff-on-Sea, Essex, England
Member since: May 2008, 256 posts
System specs
Minidump 082908-01, 110108-01
BUGCHECK_STR: 0xD1
Probably caused by : ALCXWDM.SYS


ALCXWDM.SYS is a driver for Realtek AC97 audio, Uninstall the driver from the add/remove programs list, restart your computer then download and install the latest version of the driver from the manufacturers website.


Minidump 102908-01(nv4_mini.sys), 111208-01 (But is citing nv4_disp.dll)
BUGCHECK_STR: 0x8E
Probably caused by : nv4_mini.sys


nv4_mini.sys is associated with your video card drivers. Download driver cleaner pro from http://downloads.guru3d.com/download.php?det=745 install it, go here and read over this thread http://www.driverheaven.net/windows-...-properly.html ..print it out if you need to have reference material. The guide is for ATI drivers, just replace ATI with nvidia in your case. One option that the guide doesn't mention a lot about is the cab cleaner feature. Once you have cleaned the drivers in safe mode, on the driver cleaner window click tools--->cab cleaner and clean driver.cab and then clean SP*.cab (Note * is a wild card for the current service pack you have installed)

After that is complete restart in normal mode and now you have 2 options. You can either go with the manufacturers most recent drivers for your card or get the "Omega drivers" for your brand of card/operating system here http://www.omegadrivers.net/nvidia.php ...The choice is yours really.

Also you will want to run memtest on your RAM, it can be gotten from www.memtest.org Get the iso version and burn it to a CD with your favorite burning software then with the disc in the drive restart your computer...make sure your computer is set to boot the cd drive first so the cd will boot and work. Let it run for a minimum of 7 passes. Note: There are several tests performed per pass.

After doing the above stated, please post back and let us know if the issue has been resolved or not..if not we will be more than happy to assist you further with this issue.
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  #3  
Old 11-16-2008
Newcomer, in training
 
Member since: Nov 2008, 2 posts
Very thorough response, thank you!

Working on the first two things now.. I burned the memtest onto a cd, and ill let that run later.
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