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Getting close? 7 steps of 8

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  #21  
Old 12-04-2008
TechSpot Evangelist
 
Location: Lexington NC USA Eastern Time
Member since: Nov 2008, 2,793 posts
System specs
Looks like you did it!

So lets take one more deep look at the system.

Download RSIT
http://images.malwareremoval.com/random/RSIT.exe

Run it, when finished it will open a log Maximized on the screen, copy/paste the contents of this log back here then close that log.

Then the 2nd log is Minimized so Max it and post it also.
The logs will contain a HighJackThis log also so no need to paste anothe.

Mike
  #22  
Old 12-04-2008
Newcomer, in training
 
Member since: Dec 2008, 13 posts
Oh, this is exciting. Okay, here they are (attached instead of pasted, since they far surpass the character count).
Attached Files
File Type: txt log.txt (23.5 KB, 1 views)
File Type: txt info.txt (19.7 KB, 2 views)
  #23  
Old 12-04-2008
TechSpot Evangelist
 
Location: Lexington NC USA Eastern Time
Member since: Nov 2008, 2,793 posts
System specs
You are so clean you squeak!

Great job!

Browse here and delete this: C:\Documents and Settings\All Users\Application Data\NortonInstaller

Might want to look at: http://service1.symantec.com/Support...05033108162039

Below are some cleanup of the tools we used to clean up as they need to be re downloaded if needed again.

Thread closing-------------------------------------------------------------------
Please download OTCleanIt http://download.bleepingcomputer.com.../OTCleanIt.exe

Save to desktop.

This will remove all the tools we used to clean your computer.
These tools update so often they require downloading again later if needed.

Double-click OTCleanIt.exe. Click CleanUp. Yes to the "Begin cleanup Process?"

Approve all if prompted by Firewall, Widows Defender or other guards or security programs about OTCleanIt attempting access to the Internet, allow all.

If prompted to Reboot click Yes.
OTCleanit will delete itself when finished, if not delete it by yourself.

-------------------------------------------------------------------------------------
Run CCleaner again twice or more on Cleanup temps, then on left click Registry then Scan for issues also repeat till clean.

D/L install and run ATF-Cleaner clear all except passwords in all browsers you have. Run repeatedly until no more found.

http://www.majorgeeks.com/ATF_Cleaner_d4949.html
-------------------------------------------------------------------------------------
The issues found is in System Restore so do the below

Start-Programs-Accessories-System Tools-Disk- System Restore and create a new Restore point. Name it "After cleanup at TechSpot".

Then Start-Programs-Accessories-System Tools-Disk Cleanup
Click OK to accept C:
Select all Boxes
Then click More Options
Here click System Restore and OK to "Are you sure" and the OK to Run.

As this runs it clears all but the most recent Restore Point but it does one other thing that can contain infested files and a huge amount of disk space.

It clears what is known as Shadow copies which are used by specialized back up programs.

This is if you have the Volume Shadow Copy running which is the default.
-------------------------------------------------------------------------------------

Every 2 weeks or so run mbam and sas until clean They take a while so leave scanning while you are sleeping working or watching TV. If not done under the gun they can be schedules not to interfere with computer time.

If they find something they can not clean then get back to us.

Additionally run CCleaner.

I have been using ThreatFire for more than a year, it just went from ver 3 to ver 4.

It was designed to co-exist with other Virus scanners.

Additionally it uses totally different process to protect. While conventional Virus scanners work from definitions ThreatFire works on recognizing Virus/Malware activity. It's like looking at it with 2 sets of eyes and from a different angle.

http://www.threatfire.com/Download/
-------------------------------------------------------------------------------------
Look at http://www.javacoolsoftware.com/spywareblaster.html

Run SpyBot ocassionally and use the Immunize function.
http://www.safer-networking.org/en/download/

Install Hostman and allow it to disable DNS Client and select all 4 Host files and the Update
Hostman http://www.abelhadigital.com/2008/07...-released.html

A Disk scan and Defrag are in order.

Mike

Last edited by mflynn; 12-05-2008 at 12:17 AM..
  #24  
Old 12-04-2008
Newcomer, in training
 
Member since: Dec 2008, 13 posts
Beautiful! I owe it all to you and kimsland. Name a favorite charity for me, and I'll make a modest donation in your honor. I will follow all of the above steps and keep up with Avira, SAS, and MBAM religiously for a couple weeks. Big, big thanks again!
  #25  
Old 12-04-2008
Ex-TechSpotter
 
Member since: Dec 2007, 18,354 posts
[COLOR="White"].[/COLOR]
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