cannot open in safe mode, access registry, or task manager
I'm no techy, but I'm posting here because my internet searches have not been able to fully get rid of a virus that I got a couple of days ago.
I was transferring a file from a friend's usb, and I virus checked it with AVG and though no threats came up, it put a virus on my computer.
Everytime I tried to go to task manager or regedit, I'd get the message "registry editing has been disabled by your administrator" and my computer would automatically restart.
When the computer restarts, the firewall is automatically disabled.
I cannot run AVG anti-virus, so I tried installing Kaspersky trial, but I cannot open it either.
I cannot "show hidden files"
When I try to boot in safe mode, it says there is some "power failure" and only lets me boot normally.
I was able to find these files in my windows\system32 directory:
bad1.exe
bad2.exe
bad3.exe
I think I deleted them using HijackThis, but I have a feeling they will show up again.
I was able to delete a hidden autorun.inf file from the c:\windows\ directory using the command prompt.
Now, thankfully my computer doesn't automatically restart even if I try to run the regedit, but I still can't access the virus checker/regedit/task manager.
Please help (see my attached hijackthis file)! I've been searching the internet, but so far no fixes for the un-safe mode!
Thank you.
I'm no techy, but I'm posting here because my internet searches have not been able to fully get rid of a virus that I got a couple of days ago.
I was transferring a file from a friend's usb, and I virus checked it with AVG and though no threats came up, it put a virus on my computer.
Everytime I tried to go to task manager or regedit, I'd get the message "registry editing has been disabled by your administrator" and my computer would automatically restart.
When the computer restarts, the firewall is automatically disabled.
I cannot run AVG anti-virus, so I tried installing Kaspersky trial, but I cannot open it either.
I cannot "show hidden files"
When I try to boot in safe mode, it says there is some "power failure" and only lets me boot normally.
I was able to find these files in my windows\system32 directory:
bad1.exe
bad2.exe
bad3.exe
I think I deleted them using HijackThis, but I have a feeling they will show up again.
I was able to delete a hidden autorun.inf file from the c:\windows\ directory using the command prompt.
Now, thankfully my computer doesn't automatically restart even if I try to run the regedit, but I still can't access the virus checker/regedit/task manager.
Please help (see my attached hijackthis file)! I've been searching the internet, but so far no fixes for the un-safe mode!
Thank you.