Fix entries using HiJackThis
- Launch HiJackThis
- Click the Do a system scan only button
- Put a check next to the entries listed below
O23 - Service: Viewpoint Manager Service - Unknown owner - C:\Program Files\Viewpoint\Common\ViewpointService.exe (file missing)
- IMPORTANT: Do NOT click fix until you exit all browser sessions including the one you are reading in right now
- Click the Fix checked button and close HiJackThis
- Reboot HijackThis if necessary
This next step is purely optional however viewpoint is considered foistware and is not needed on your computer,
'To provide a satisfying consumer experience and to operate effectively, the Viewpoint Media Player periodically sends information to servers at Viewpoint. Each installation of the Viewpoint Media Player is identifiable to Viewpoint via a Customer Unique Identifier (CUID), an alphanumeric identifier embedded in the Viewpoint Media Player. The Viewpoint Media Player randomly generates the CUID during installation and uses it to indicate a unique installation of the product. A CUID is never connected to a user's name, email address, or other personal contact information. CUIDs are used for the sole purpose of filtering redundant information. Each of these information exchanges occurs anonymously.'
Go to Start > Run and copy/paste or type: taskmgr
- Under the Processes tab find the following tasks or processes:
ViewpointService.exe
ViewMgr.exe
- Highlight and click "End Process".
- Exit Task Manager.
Click on Start > Run and type: services.msc
- Press "OK".
- Click the "Extended tab".
- Scroll down the list and find the service called "Viewpoint Manager Service"
- When you find the service, double-click on it.
- In the Properties Window > General Tab that opens, click the "Stop" button.
- From the drop-down menu next to "Startup Type", click on "Disabled".
- Now click "Apply", then "OK" and close any open windows.
Click on Start > Settings > Control Panel > Add/Remove Programs > highlight and remove all references to Viewpoint - i.e.
Viewpoint, Viewpoint Manager, Viewpoint Media Player.
Finally, delete the following folders if they still exist:
C:\Program Files\ViewManager\ <-- and delete this folder
C:\Program Files\Viewpoint\ <-- and delete this folder
You should get a firewall as well, either,
Go to add/remove programs and unistall
SpywareStop
Then delete the following folder,
c:\program files\SpywareStop\
Please download
ATF Cleaner by Atribune.
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browser
- Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browser
- Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click
Exit on the Main menu to close the program.
For
Technical Support, double-click the e-mail address located at the bottom of each menu.