I have a acer 620p flatbed scanner. I used to have window 98 my scanner worked perfect. I have a new computer with xp and my scanner needs update drivers to support xp. help!

is this the driver your looking for http://www.techspot.com/drivers/inde...formation/1671
HTH

For problems with the Acer 620P and probably other Acer scanners in operating systems beyond Win98 (definitely XP), do the following:

First, BENQ now owns Acer scanners. Go to:
http://www.benq.com/drivers/imaging_drivers.html for the new version of mirascan_v3424p.exe. (You can also find it at other download sites.)

Then download and read the installation instructions from BENQ. You'll see a link to installation instructions. From there, click on "How to install my P-model scanner in Windows XP" Or go to:
http://www.benq.com/ss_download/driv...ex_install.pdf

These instructions are the key. After two days of struggle, the above method worked perfectly. The only trouble was I couldn't see the scanner in their last step (refresh step.) I had to restart, and then everything was fine.

Good luck.

Does any one know how many volts and amps the scanner requires? I have the scanner, however, I have lost the power supply, so I need to buy a new one. Can anyone please help me out with which one. Thank you.

120V 60Hz 20W Input
12VAC 1200mA Output

The above link no longer is working. Where can I get the directions?

I have that driver if you PM me your email address I can send it. Unless you want to go to Driverguide.com, register for free and download it yourself....

I believe that I have the driver. I just can't get my scanner to work. XP tells me my scanner is installed and ready to use, but when I try to use it sometimes I get a message that the scanner is busy or the rest of the time not connected. I am confused.

When I try to use the new hardware wizard, the wizard does not seem to recognize driver's location on my hard drive.