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8800 GTX error with Sims3, error report

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  #1  
Old 06-09-2009
TechSpot Member
 
Member since: Dec 2005, 119 posts
8800 GTX error with Sims3, error report

Hi, I keep getting an error that makes the screen go to black when playing sims

The summary is here:

Description
A problem with your video hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name: LiveKernelEvent
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 2057

Files that help describe the problem
WD-20090609-2032-01.dmp
sysdata.xml
Version.txt

View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

Extra information about the problem
BCCode: 117
BCP1: 98225510
BCP2: 8C218E80
BCP3: 00000000
BCP4: 00000000
OS Version: 6_0_6001
Service Pack: 1_0
Product: 256_1

I'm not sure how to upload the .dmp file, but I have it ready.
Hope someone can help, thanks.
  #2  
Old 06-10-2009
Tmagic650's Avatar
TechSpot Ambassador
 
Location: "The Treasure State" USA
Member since: Aug 2006, 14,717 posts
System specs
"A problem with your video hardware caused Windows to stop working correctly"...

This is probably caused by bad or corrupted video drivers. Go to Nvidia's driver support website and download and install the latest driver for the 8800... Your computer may also be infected with a virus or other malware
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