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Stop:0x00000050 Page_Fault_In_Nonpaged_Area

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  #1  
Old 06-24-2009
Newcomer, in training
 
Member since: Jun 2009, 2 posts
Stop:0x00000050 Page_Fault_In_Nonpaged_Area

Hi guys,

I recently got this BSOD STOP: 0x00000050 (0xA5AFCD4D, 0x00000000, 0x8053BF92, 0x00000000) Beginning dump of physical memory, Physical memory dump complete.
I had not installed any new items except for my router about 1week ago. I got this error while I was running MSN, mIRC program, internet explorer. I suspect that I got the problem due to someone on mIRC planting some virus on me because I was disconnect from it and shortly afterwards, my computer got hanged in hibernation mode and I did a improper shutdown and this error persist. But I wonder if that is possible since I did not accept any files.

I had since reformatted my computer twice and it went fine, until I upgraded my internet explorer version to IE ver 7.0 and the exact same STOP: 0x00000050 error came back. My computer is running on Windows XP and Dual Core processor.
I have since choose "No paging file" virtual memory on my Hard disk 1 (C and set a custom size virtual memory on my 2nd hard disk 2 (D. Got 2 hard disk drive cuz I have about 70+ GB HDD. Sometimes, the error still persist.
I have run a virus scan with AVG 8.5 and found no virus.

Could anyone please help and guide me with this problem ? Any idea how it could have happened?
  #2  
Old 06-24-2009
snowchick7669's Avatar
TechSpot Addict
 
Location: New Zealand
Member since: May 2009, 696 posts
System specs
Hi there,

Could you please attach your latest minidump files so that someone can debug them and get a better idea of what is causing the error. They should be located at

Start > My Computer > Local Disk C: > Windows > Minidump

Attach 3-5 dumps in your next post (you can zip them if needed)
  #3  
Old 06-24-2009
B00kWyrm's Avatar
TechSpot Paladin
 
Location: Maryland
Member since: Mar 2009, 1,452 posts
What Snowchick said... And,

If you think you might have been infected...
and since mIRC can be a source of infection... (happened to me once years ago)...
Just to be safe, I would suggest that you go to the malware board http://www.techspot.com/vb/menu28.html
and run the eight steps, http://www.techspot.com/vb/topic58138.html
AVG is a good package, but no av will catch everything.
AV packages sometimes catch problems other than viruses too, but AntiSpyware and Antimalware packages are also advisable for broad spectrum protection. You should also have a firewall...

If the steps find issues, then start a new thread there... http://www.techspot.com/vb/menu28.html
The malware helpers will guide you through the process of diagnosing and (if needed) getting cleaned up.
  #4  
Old 06-25-2009
Newcomer, in training
 
Member since: Jun 2009, 2 posts
Problem resolved

Hi guys,

I've run the 8 step guide and found no viruses, malwares, just some tracking cookies. I've called my Acer technical support today and have since resolved the problem (i hope).

It is a unique problem to Acer computers that uses the AVG anti-virus software.
I was asked to enter SAFE MODE and uninstall the Acer e-lock management system and reboot the computer. As simple as that and the problem is resolved!
Apparently, the technical support person said that it was due to the a conflict between AVG and Acer comps. So guys do look out for this!

Btw thx guys for sharing with me ideas to get around this problem previously! Really appreciate them! =)
  #5  
Old 06-25-2009
B00kWyrm's Avatar
TechSpot Paladin
 
Location: Maryland
Member since: Mar 2009, 1,452 posts
You are not the first person to report issues with AVG8 in recent weeks.
Thanks for reporting the Acer Fix.
  #6  
Old 06-30-2009
Newcomer, in training
 
Member since: Jun 2009, 1 posts
wow...that was painful

I looked through a BUNCH of other threads on other boards about 0x00000050 BSODs before finding this one. I'm SO relieved to find this response. Windows support center had me chasing viruses, ram issues, etc. I uninstalled AVG and everything was happy. Installed Avast instead (which I like better anyway).

For others searching for this, here's the other error codes I got on the BSOD:

0x00000050 (0xA5AFCD4D, 0x00000000, 0x8053cc02, 0x00000000)
  #7  
Old 07-06-2009
Newcomer, in training
 
Member since: Jul 2009, 2 posts
same problem

same problem~
attachment is here:
Minidump.zip
  #8  
Old 07-06-2009
B00kWyrm's Avatar
TechSpot Paladin
 
Location: Maryland
Member since: Mar 2009, 1,452 posts
Hello, and welcome to Techspot.
Those who volunteer their time and expertise here will be happy to look at your issues and help you resolve them.

For best results it is usually best to start your own thread.
When you tag on to someone elses thread, your note can get lost,
because we think this thread is completed (resolved), and we are looking at new threads to which no one has yet responded.

For excellent guidance on making a new post, or starting a new thread, please see. this thread... http://www.techspot.com/vb/topic114336.html

added analysis and recommendations


Hello Yuuji
If your drivers are up to date, and if you are not overclocking, then...
I would recommend starting with Memtest... Start with post 21 in this thread... http://www.techspot.com/vb/topic62524-2.html.
Read the rest of the thread to learn more.

The reason is... All of your bugchecks point at memory in one way or another. 0x7f, 0x50, 0x8E (c0000005)
Stop 0x7F messages are typically due to defective, malfunctioning, or failed memory hardware.
Defective memory or incompatible software (including remote control and antivirus software) might cause Stop 0x50 messages.

Your errors occurred using TTPlayer.exe, TtT English.exe, and Au_.exe.
None of these are AV, or Remote Control Software. Neither (typically) are they malware... Still...

If Memtest comes up good, then
The TTplayer is known to be targetted by a certain worm, and malware may cause a wide variety of issues, including memory and/or driver related issues. If you think there is a chance that malware may be your issue, then
I would recommend going to the Virus and Malware Removal board http://www.techspot.com/vb/menu28.html,
and start by diligently following the http://www.techspot.com/vb/topic58138.html.
If you discover malware, or if you have difficulties completing the http://www.techspot.com/vb/topic58138.html.
then you will want to start a new thread on that board... http://www.techspot.com/vb/menu28.html.

Last edited by B00kWyrm; 07-06-2009 at 11:10 AM.. Reason: added analysis and recommendations
  #9  
Old 07-07-2009
Newcomer, in training
 
Member since: Jul 2009, 2 posts
Thanks for the analysis

Oh, now I see. Thanks for analysing it for me. I will check them up now.
And thanks again!

Yuuji
  #10  
Old 10-09-2009
Newcomer, in training
 
Member since: Oct 2009, 2 posts
Thanks Bchenwy,

I uninstalled Acer e-Lock Management and all is good now. I too was chasing all kinds of other possibilities before I found this page.

Thanks CydeSwype,

I never would have found this if you haven't posted your error codes. I did a partial search of my error (0x8053CC02), and then found this.

To add for others searching for this, here's the other error codes I got on the BSOD:

0x00000050 (0x955AC1A5, 0x00000000, 0x8053CC02, 0x00000000)

And / Or

0x00000050 (0x955AC1A5, 0x00000000, 0x8053CE02, 0x00000000)

Thanks,
Tom
  #11  
Old 10-09-2009
Newcomer, in training
 
Member since: Oct 2009, 2 posts
I would also like to add that I have another Acer with e-Lock Management and AVG that doesn't have any problems. Also on the one that had the problem, It had AVG and e-Lock Management running fine together for a while before there was an issue. It would seem there are also other factors that cause the problem. Either way, uninstalling e-Lock Management fixes the issue.

Thanks,
Tom
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