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Laptop won't power on

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  #1  
Old 07-14-2009
Tritton's Avatar
TechSpot Member
 
Location: england>alyesbury
Member since: Nov 2008, 135 posts
System specs
Laptop won't power on

I have a customer laptop won't power on.

The report from the customer was that he went to plug the power in and put it in the wrong port and he said that he heard some sort of craking noise.

The laptop will not power on doesn't matter if the power cable is in or not.
I have tryed removing the battery for 5 min's.
Removing the RAM
Then Removing the hard drive.
In all cases the it didn't power on,

All that happens when you press the power button is that the light will go on for about 5 seconds and then turn off. There are no beeps. No sign of damage anyway.

The laptop is a dell latitude D600.
  #2  
Old 07-14-2009
Technochicken's Avatar
TechSpot Paladin
 
Location: Atlanta
Member since: Jun 2008, 852 posts
System specs
If he heard crackling, my guess would be that some part of the laptop's motherboard is fried. Have you opened it up to inspect it yet?

I don't get how you could manage to jam the AC adapter into the wrong port though...
  #3  
Old 07-14-2009
TechSpot Member
 
Location: Western Australia
Member since: Jul 2009, 38 posts
Had a similar problem with a D620 that was given to me (because it would not work) it turned out to be that the CPU was not locked in properly I just turned the locking screw to unlock and back to lock and all is now fine, hope this helps
  #4  
Old 07-14-2009
TechSpot Evangelist
 
Location: Four Corners, US
Member since: Dec 2006, 10,623 posts
Remove and reseat the ribbon video cable from the motherboard to the screen... that eliminates another possible cause.
What could he have plugged into the wrong port? The power plug into the modem or ethernet port or USB port?
  #5  
Old 07-14-2009
TechSpot Member
 
Member since: May 2009, 53 posts
System specs
Remeber to ghost the drive as it could be needed
  #6  
Old 07-14-2009
Tritton's Avatar
TechSpot Member
 
Location: england>alyesbury
Member since: Nov 2008, 135 posts
System specs
thanks for your suggestions guys, but it has been deemed that the mobo is fried.
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