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Stop error code

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  #1  
Old 07-28-2009
Newcomer, in training
 
Member since: Jul 2009, 6 posts
Stop error code

heres my issue. im taking a course on pc repair, i had to take out the cpu and just look at it then put it back. I was careful as not to cause any static discharge. After putting the cpu back in place and starting the os, the monitor reads self test, your monitor is working, check the video and cable and pc. I get no other display on the monitor. I did however recieve a stop error screen one time and it read:
stop: 0x0000007F (0x00000000, 0x00000000, 0x00000000, 0x00000000)
any help would be greatly appreciated.
  #2  
Old 07-28-2009
strategic's Avatar
TechSpot Paladin
 
Member since: Dec 2008, 1,274 posts
Look here and see if anything applies to you.
http://support.microsoft.com/kb/137539
  #3  
Old 07-28-2009
Newcomer, in training
 
Member since: Jul 2009, 6 posts
Thanks that does give me a heads up, however im probably gonna have to have some help with this, unless you have any pc repair for dummies advice. thanks.
  #4  
Old 07-28-2009
snowchick7669's Avatar
TechSpot Addict
 
Location: New Zealand
Member since: May 2009, 696 posts
System specs
Are we somehow helping you with your homework?

Your stop code is 0x0000007F: UNEXPECTED_KERNEL_MODE_TRAP

Can be any number of problems but is usually hardware orientated, and is more probable that it is a RAM issue. I'd suggest removing each stick of RAM and cleaning the contacts with a pencil eraser and testing each one separately in the machine.

You can also run a memory diagnostic on each stick of RAM, by following this guide here. Make sure you run it for at least 7 passes (which usually means leave it over night).

Post back with your results

Last edited by snowchick7669; 07-28-2009 at 05:58 PM.. Reason: horrible english
  #5  
Old 07-29-2009
Newcomer, in training
 
Member since: Jul 2009, 6 posts
thank you, and yes it is absolutely my homework.
i will try this.
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