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XP Professional start-up problem

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  #1  
Old 07-30-2009
Newcomer, in training
 
Location: Philadelphia
Member since: Jul 2009, 2 posts
XP Professional start-up problem

Hello to all !

I have a Dell D400 running Windows XP Professional that was recently upgraded to SP3 by the company network. I also installed a software update from Rockwell Automation. Following this the computer is hanging up on the Windows Welcome screen. I re-started in safe mode and see that I am hanging up right after a McAfee driver MFEHIDK.SYS loads. I think I have a registry problem but I can't get booted up, even is Safe Mode from the Dell recovery CD. I removed the hard drive and plugged it into a USB reader on another computer, and I can see the drive. Is there a way to alter the Autoexec.bat or Config.sys to start Windows without loading anything but the minimum?


  #2  
Old 07-30-2009
strategic's Avatar
TechSpot Paladin
 
Member since: Dec 2008, 1,274 posts
Try booting with selective startup. Press "F8" when starting computer and select which processes you want to run. If you can boot in to 'safe mode' and disable the Mcafee software (click RUN in start menu, type 'msconfig', go to the 'startup' tab and uncheck all the Mcafee processes. Try booting normally and see how it does.
Run through these processes to check your registry/hard drive and post results.
http://www.techspot.com/vb/topic58138.html
  #3  
Old 07-30-2009
TechSpot Booster
 
Member since: May 2007, 552 posts
Safe mode IS loading anything but the minimum. You can simply rename the McAfee driver and the system will not load it.
  #4  
Old 07-30-2009
Tmagic650's Avatar
TechSpot Ambassador
 
Location: "The Treasure State" USA
Member since: Aug 2006, 14,730 posts
System specs
Try the 8-Step Removal that strategic has requested you to do
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