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Windows XP SP3 Crash
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#1
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Windows XP SP3 Crash
Hi All,
I am running windows xp sp3 and my computer keep crashing every 8 to 9 hours. I have attached the dmp file. can any one help me on what I have to do? ERROR: FindPlugIns 8007007b thanks. |
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#2
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"Description: Windows does not recognize this file type.
You may search the following Web site for related software and information:" Can you find a way to send the dump as a text file? |
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#3
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this is what I get when I open the file with WinDbg
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [C:\Documents and Settings\\Desktop\Mini081909-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available Symbol search path is: C:\WINDOWS\Symbols Executable search path is: Unable to load image ntoskrnl.exe, Win32 error 0n2 *** WARNING: Unable to verify timestamp for ntoskrnl.exe Windows XP Kernel Version 2600 (Service Pack 3) UP Free x86 compatible Product: WinNt, suite: TerminalServer SingleUserTS Machine Name: Kernel base = 0x804d7000 PsLoadedModuleList = 0x80554040 Debug session time: Wed Aug 19 14:15:56.390 2009 (GMT-4) System Uptime: 0 days 5:49:49.984 Unable to load image ntoskrnl.exe, Win32 error 0n2 *** WARNING: Unable to verify timestamp for ntoskrnl.exe Loading Kernel Symbols ............................................................... ................................................................ ................................ Loading User Symbols Loading unloaded module list ........... ERROR: FindPlugIns 8007007b *************************************************************************** **** * * * Bugcheck Analysis * * * *************************************************************************** **** Use !analyze -v to get detailed debugging information. BugCheck 1000000A, {4, 2, 0, 8051efe7} Probably caused by : memory_corruption ( nt!MmProbeAndLockSelectedPages+165 ) Followup: MachineOwner --------- kd> !analyze -v ERROR: FindPlugIns 8007007b *************************************************************************** **** * * * Bugcheck Analysis * * * *************************************************************************** **** IRQL_NOT_LESS_OR_EQUAL (a) An attempt was made to access a pageable (or completely invalid) address at an interrupt request level (IRQL) that is too high. This is usually caused by drivers using improper addresses. If a kernel debugger is available get the stack backtrace. Arguments: Arg1: 00000004, memory referenced Arg2: 00000002, IRQL Arg3: 00000000, bitfield : bit 0 : value 0 = read operation, 1 = write operation bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status) Arg4: 8051efe7, address which referenced memory Debugging Details: ------------------ READ_ADDRESS: 00000004 CURRENT_IRQL: 2 FAULTING_IP: nt!MmProbeAndLockSelectedPages+165 8051efe7 f6400401 test byte ptr [eax+4],1 CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: DRIVER_FAULT BUGCHECK_STR: 0xA PROCESS_NAME: iexplore.exe LAST_CONTROL_TRANSFER: from 00000000 to 8051efe7 STACK_TEXT: b3a2c308 00000000 c00c1910 c00c1918 886e89a8 nt!MmProbeAndLockSelectedPages+0x165 STACK_COMMAND: kb FOLLOWUP_IP: nt!MmProbeAndLockSelectedPages+165 8051efe7 f6400401 test byte ptr [eax+4],1 SYMBOL_STACK_INDEX: 0 SYMBOL_NAME: nt!MmProbeAndLockSelectedPages+165 FOLLOWUP_NAME: MachineOwner MODULE_NAME: nt DEBUG_FLR_IMAGE_TIMESTAMP: 498c11d3 IMAGE_NAME: memory_corruption FAILURE_BUCKET_ID: 0xA_nt!MmProbeAndLockSelectedPages+165 BUCKET_ID: 0xA_nt!MmProbeAndLockSelectedPages+165 Followup: MachineOwner --------- kd> lmvm nt start end module name 804d7000 806cf680 nt M (pdb symbols) c:\windows\symbols\exe\ntoskrnl.pdb Loaded symbol image file: ntoskrnl.exe Image path: ntoskrnl.exe Image name: ntoskrnl.exe Timestamp: Fri Feb 06 05:32:51 2009 (498C11D3) CheckSum: 00206AC2 ImageSize: 001F8680 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4 kd> p ^ No runnable debuggees error in 'p' |
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#4
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any body????
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#5
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I again got this error. here is the new error massage. any one can help? looks like some driver fault thingi.
Loading User Symbols Loading unloaded module list ............................... ERROR: FindPlugIns 8007007b *************************************************************************** **** * * * Bugcheck Analysis * * * *************************************************************************** **** Use !analyze -v to get detailed debugging information. BugCheck 1000000A, {4, 2, 0, 8051efe7} Probably caused by : memory_corruption ( nt!MmProbeAndLockSelectedPages+165 ) Followup: MachineOwner --------- kd> g ^ No runnable debuggees error in 'g' kd> !analyze -v ERROR: FindPlugIns 8007007b *************************************************************************** **** * * * Bugcheck Analysis * * * *************************************************************************** **** IRQL_NOT_LESS_OR_EQUAL (a) An attempt was made to access a pageable (or completely invalid) address at an interrupt request level (IRQL) that is too high. This is usually caused by drivers using improper addresses. If a kernel debugger is available get the stack backtrace. Arguments: Arg1: 00000004, memory referenced Arg2: 00000002, IRQL Arg3: 00000000, bitfield : bit 0 : value 0 = read operation, 1 = write operation bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status) Arg4: 8051efe7, address which referenced memory Debugging Details: ------------------ READ_ADDRESS: 00000004 CURRENT_IRQL: 2 FAULTING_IP: nt!MmProbeAndLockSelectedPages+165 8051efe7 f6400401 test byte ptr [eax+4],1 CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: DRIVER_FAULT BUGCHECK_STR: 0xA PROCESS_NAME: System LAST_CONTROL_TRANSFER: from 00000000 to 8051efe7 STACK_TEXT: f7a7ed44 00000000 0021cd80 00000000 805586d4 nt!MmProbeAndLockSelectedPages+0x165 STACK_COMMAND: kb FOLLOWUP_IP: nt!MmProbeAndLockSelectedPages+165 8051efe7 f6400401 test byte ptr [eax+4],1 SYMBOL_STACK_INDEX: 0 SYMBOL_NAME: nt!MmProbeAndLockSelectedPages+165 FOLLOWUP_NAME: MachineOwner MODULE_NAME: nt DEBUG_FLR_IMAGE_TIMESTAMP: 498c11d3 IMAGE_NAME: memory_corruption FAILURE_BUCKET_ID: 0xA_nt!MmProbeAndLockSelectedPages+165 BUCKET_ID: 0xA_nt!MmProbeAndLockSelectedPages+165 Followup: MachineOwner --------- kd> lmvm nt start end module name 804d7000 806cf680 nt M (pdb symbols) c:\windows\symbols\exe\ntoskrnl.pdb Loaded symbol image file: ntoskrnl.exe Image path: ntoskrnl.exe Image name: ntoskrnl.exe Timestamp: Fri Feb 06 05:32:51 2009 (498C11D3) CheckSum: 00206AC2 ImageSize: 001F8680 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4 |
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Windows XP Crash