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Battery not charging

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  #1  
Old 09-06-2009
Newcomer, in training
 
Member since: Sep 2009, 5 posts
Battery not charging

I recently installed a new battery in my Dell Latitude D610. I received instructions to upgrade the BIOS but forgot to do it. When I used battery power it ran down and I plugged in AC power. I saw it was down to 6% and would not charge. I tried to update BIOS now but it requires 10% power. What can I do?
  #2  
Old 09-06-2009
strategic's Avatar
TechSpot Paladin
 
Member since: Dec 2008, 1,274 posts
Try running the old battery again, or try running with no battery at all.
Have you visually compared the batteries to make sure they are both exact?
  #3  
Old 09-06-2009
Newcomer, in training
 
Member since: Sep 2009, 5 posts
i do not have the old battery. I can run the computer with AC power but it is not charging the battery. The batteries are the same. I think it is because I forgot to update the BIOS for the new battery so it is not recognizing it. I do not know how to get around this issue.
  #4  
Old 09-06-2009
strategic's Avatar
TechSpot Paladin
 
Member since: Dec 2008, 1,274 posts
Maybe I'm missing something, but I never heard of BIOS updates affecting battery charges.
If your computer works on AC power, why can't you update the BIOS under AC?
  #5  
Old 09-08-2009
Newcomer, in training
 
Member since: Sep 2009, 5 posts
When I got the battery there was a message to update the BIOS, which I forgot to do. Now when I try to do it, a message appears that the battery must be over 10% charge to flash it and it will not let me proceed. Dell says updating may solve the problem or it may be the battery slot in the motherboard which would require a replacement. I am going to try to find another machine to get the battery charged and see if I can change the BIOS, otherwise I am stuck.
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