i've searched for tutorials on how to debrand it

i've been looking at
http://www.wonderhowto.com/how-to/ar...a-n95-0100561/

but i have had no luck

so according to the tutorial, i must first update my phone which i did

secondly, i opened up nss and pressed the magnify glass and all this crap popped up

secondly i goto phone info and press read i get reading values ... Error!

then i type in a code and enable and write and i get the same error...

how do i debrand this phone

please help

humpity bump