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Help: BSOD when gaming

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  #1  
Old 11-14-2009
Newcomer, in training
 
Member since: Nov 2009, 4 posts
Help: BSOD when gaming

I keep getting the BSOD when playing video games. I had a problem with my graphics card but that has been RMAed and is passing stability tests now. I suspect a possible driver problem but I have the latest Nvidia drivers installed. Could someone read these minidumps and tell me what my problem is? Any help would be appreciated.
Attached Files
File Type: zip Minidumps.zip (92.8 KB, 1 views)
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  #2  
Old 11-15-2009
Registered User
 
Member since: Dec 2007, 18,314 posts
The game causing the issue is AION
Specifically the file at fault is aion.bin, its causing havoc with your sound drivers

Which Antivirus are you using?
It seems free Avira Antiirus (of which I use) may record this file as a Trojan

My recommendation is to uninstall the game fully (you can re-install later if you wish)
Then go here and run through this guide: http://www.techspot.com/vb/topic58138.html
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  #3  
Old 12-13-2009
Newcomer, in training
 
Member since: Nov 2009, 4 posts
Sorry for such a late reply but I was actually locked out of the site for some time now. My password started back working today. I use AVG anti-virus. I saw the post about my sound cards being the problem and disabled my on-board sound drivers. I installed a PCI sound card but I still got a blue screen today. I uninstalled the game and re-installed to if maybe I just got a bad download but the blue screen came back anyway. I included the new mini-dump. If it is due to sound driver/game problems again, I am just going to have to give this one up.

Thanks for the responds
Attached Files
File Type: zip Mini042909-01.zip (12.0 KB, 2 views)
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  #4  
Old 12-13-2009
Newcomer, in training
 
Member since: Nov 2009, 4 posts
I posted the wrong dump file. This is the one from today. Sorry.
Attached Files
File Type: zip Mini121309-01.zip (15.6 KB, 1 views)
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  #5  
Old 12-13-2009
Registered User
 
Member since: Dec 2007, 18,314 posts
Well the first one was faulted at your nVidia display driver
Quote:
BugCheck EA, {894da6e0, 894013a0, 8960fd98, 1}
Probably caused by : nv4_disp.dll
PROCESS_NAME: Wow.exe
And the next one was your sound
Quote:
BugCheck 10000050, {b97649c8, 0, 9d171d83, 2}
Probably caused by : kmixer.sys
PROCESS_NAME: System
Have you updated all your device drivers?
You can find all your device drivers here: >> Driver links by manufacturer

I have seen similar BSoDs caused by Antivirus and Firewall programs as well
Since you are using AVG Free, you might want to try the following (before giving up )
Uninstall AVG Antivirus through Control Panel > Add/Remove Programs
Then run the AVG Remover Tool: >> http://www.avg.com/filedir/util/supp...remover_en.exe

Restart

Download and install Free Avira Antivirus: >> http://www.free-av.com/
Install; Update; and run a full scan. I would be very interested if it finds any Viruses

Try that (well those two things > Drivers and Antivirus)

Edit
Oh and use "Edit" instead of relying to yourself
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  #6  
Old 12-13-2009
Newcomer, in training
 
Member since: Nov 2009, 4 posts
I uninstalled AVG and ran the remover program. I installed Avira and ran a scan and I came up clean. Only 8 warnings for files it could not open. I attached the log for the scan. I checked the drivers for my sound card and oddly enough the driver date on the Creative website for my driver showed the lastest date driver being release Feb 28 03 but I checked the driver from the Techspot link you posted and found one dated Jan 07 04. I tried to install the new driver but it said it did not find a driver version for that update so I guess I do have the lastest driver.
Attached Files
File Type: log AVSCAN-20091213-210438-D2E82152.LOG (21.7 KB, 1 views)
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  #7  
Old 12-13-2009
Registered User
 
Member since: Dec 2007, 18,314 posts
Also run CCleaner: http://www.ccleaner.com/download/downloading
To clean out your temp folder
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