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3 logs attached - followed the 8-steps
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#1
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3 logs attached - followed the 8-steps
Hi,
I would like to know if there is anything else I should do now. Thank you in advance. |
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#2
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Welcome to TechSpot, Dakota. I'll help with the malware.
But first, some history please: Quote:
2. What problems specifically are you having? 3. Is your ISP NeuStar or NEUS in Virginia? 4. Are you connecting to the MSI site in Taiwan intentionally? You do have malware, but it is very helpful to know what problem it is causing. As soon as I get those answers, I will know how to direct you. |
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#3
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Thanks for your answer.
1. I didn't do anything prior to these 3 programs 2. Before I run the 3 programs I had a 60 seconds countdown, telling me that my laptop was going to shut down. I shat down the laptop before the countdown was over. When I turned it on again, I followed the 8 steps. My antivirus indicated that the laptop was infected with Trojan Horse Hiloti.D; Generic 15. ACUX; SHeur2.BOHA but I think it's gone now. Now I don't have the countdown anymore but each time I turn the laptop on I get a message saying: "RUNDLL - Error loading C:\WINDOWS\akugahopiranohi.dll - The specified module could not be found." 3. I don't know. I have no technical knowledge. 4. I don't connect to the MSI site in Taiwan intentionally (but my laptop brand is MSI) |
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#4
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Quote:
AVG and Heur frequently means a Virut infection. Please do the following so we can check for that:
C:\WINDOWS\explorer.exe C:\WINDOWS\System32\svchost.exe Please include the log into the next reply. Virut is a Polymorphic File Infector that infects .EXE and .SCR files. It opens a Backdoor by connecting to a predefined IRC Server and waits for commands from the remote attacker There is more information here: http://miekiemoes.blogspot.com/2009/...-throwing.html No matter what the infections is, you should change all of your passwords and monitor any online financial transactions. |
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8 steps followed - logs attached