manwex:
"They offered me an immediate refund OR to guide me through the fix."

If that was your experience with MoonValleySoft, then that is a change from my past experience with them. I'm glad it worked for you, but the solution I found to work did not require me to pay upfront... it was in a free trial version.

lwr

Ok with me,
pushed the button, fixed it at the first attempt.

No need of support, i had my antivirus out of the game but the fixer worked fine.
Just my 2 cents.

it worked,
just a tip, run the system check option before, seems things get lot smoother thereafter

I found this Xp SP2 Safe Mode Repair reg file, which should fix it

I have a similar problem. My computer runs fine but when I went go to boot up in safe mode to make changes it just starts normally. I tried several time hitting the F8 Key and just starts regularly. Kaspersky says I have the 'HEUR:Trojan.Win32.Generic' could this be what is causing this problem?

The regfile did not work for me,
i believe it depends on your exact version of Xp and your hardware and software installed. I would not like to mess the registry up, the consequences could be way too painful

I tried Safe Mode Fixer , it did work after rebooting again (though not at the first hit).
I do not know why, but i am quite happy that it solved it.
I guess that the old good kick on the case helped (at least that's what my wife likes to believe...)
For whom needs it

error 0x00000024

I have a problem with my windows. i cannot even enter safe mode. an error with blue screen will appear. i tried to do recovery using the windows XP disk, but once the disk want to setup windows, the blue screen appear again. Please help.

hi,
safe mode fixer can help you fix the safe mode, but it look like you need to fix everything,
if the windows cd does not work it could be an hardware failure