My issue, unfortunately, was not the laptop pin.

Background:

• Intel has stopped supporting the Intel 82815 Graphics Controller and does not support any OS above XP
• Upgrading to SP2 causes laptops with 82815 to display a black screen

Workaround:
Press F8 at startup to use VGA mode and then adjust the video properties manually after you get video and can see the screen

Question:
Does anyone know a third-party driver for Intel 82815 that supports SP2?

System:
XP SP2
Dell Inspiron 2500
Intel 82815 Graphics Controller driver 6.13.1.3196
Intel Celeron 896 MHz
256 MB RAM

If it is truely a driver/SP2 error you are experiencing, try to change your display settings below 1024 x 768. This solved it for me. I dont think there is any third-party driver available so the shelf life of this chipset may be limited as new OS come out.

Changing resolution did not help. Even when I run on lowest resolution the screen stays black.

My display adapter is Intel 82852/82855 GM/GME Graphics controller, computer specs are Intel Pentium M 1.4 GHZ, 512 RAM.

Xearon, after starting in VGA mode, how do you go about changing video properties manually? Can u pls show the steps?

thanx

I'm having exactly the same issue on almost the same system. Anyone have a solution?

MattyDienoff and pique, it sounded very much like a situation i had before, and hopefully your solution might not be as bad as mine.

A few things to try out (also applies to all desktop users with problem) is to swap parts with another pc, paying most attention to the vga card, psu and mobo, and/or going to basics (cpu, mobo+pc speaker, power, video. everything else unplugged including ram) altho getting windows up and running i dont think will matter if you cant see or hear anything.

My problem turned out to be a fried motherboard(most likley due to overheating or something wierd), which one day i was using my pc as normal then powered off on me suddenly, and when i tried to get it back running nothing happened (but i still had power and fans running).

And to the guys that have laptops, the pin thingy that blacks out the screen when its closed is not only limited to dell laptops, as all laptops have them in one shape or form. Usualy its near the base of the screen or hidden inside the hinge, its just a matter of finding it. And with that button activated it will show nothing on the screen, including the bios/startup screens on some laptops.

Hope this helps some people
N3051M

Could Windows update have installed SP2 when your pc started to experience this?

Computer: Dell Inspiron 9100
Graphics card: ATI Mobility Radeon 9700
Operating system: Windows XP SP 2

Symptom: Black/blank screen after windows logon screen
Cause: Dust (most likely reason in my situation) and/or video card needing to be set in place
Solution: Dusting the graphics card and motherboard and connectors

*IMPORTANT- first, check black pin before trying my solution. Link section below has two links to Reed Switch (black pin).

I have a Dell Inspiron 9100 laptop with a Mobility Radeon 9700 graphics card. After a futile search of over 200 websites and forums, all being inconclusive, I determined to resolve this problem myself. It is a recurring black screen/freeze after windows logon issue that seems a problem commonly associated with Inspirons and ATI mobility cards. Since my hard drive was overheating, I dusted the three fans at bottom of the laptop. Dust must have lodged into the graphics card from cleaning because this is when the real problem began. Upon booting the computer, after the windows logon screen there was a blank screen. There seemed to be a background running because of light flickering.
I restarted, pressed F8, went into Safe Mode, went into Device Manager, opened “Display Adapters” and disabled ATI Mobility Radeon 9700 (make sure the drivers are the normal ones, not changed by any other mod like Omega drivers. Driver Cleaner can help delete all ATI drivers that the ATI uninstall program doesn’t do).
I went into normal Windows in VGA mode, which Windows automatically detects after the Radeon graphics card (adapter) has been disabled. Did excessive research and tested everything in Windows for two days with the Mobility Radeon adapter at times enabled or disabled. Finally I left the Radeon adapter enabled with its original drivers and restarted.
Then, as I knew would happen, the blank screen after the windows splash screen came on so I tried a TV tuner to see if a secondary monitor would show the background. Nothing showed up on my TV. But I left the Radeon adapter enabled with original drivers before what I was about to do.
I shut down the laptop and let it cool down for a hour on its back. Be warned: doing the following steps can break your warranty, so do so at your own risk. Anyway, I made sure I was grounded by touching the metal parts at back of the laptop before disassembling the laptop.
Many laptops do not have removable video cards like Inspirons do. Other laptops may have unremovable video cards permanently etched into the motherboard. But I disassembled all the way to the video card, removed the video card on my Inspiron 9100. Inspected for damage and burn on both top and bottom sides... none. I’ve never overclocked the video card or flashed the bios so a “dead card” was unlikely.
The video card had some dust on it, so did the motherboard near the fans. I used normal kleenex (twisting the edge to reach tight places with dust can help) and blew off dust from the video card and motherboard. Checked connectors for dust. Blew on them too. I closely inspected every area of the video card and motherboard and other parts of the laptop to make sure it was thoroughly dusted. That being done, I put everything back in place gently and firmly.
Then on the next restart the video card worked perfectly. The blank screen was gone.


Instructions:
Step#1: check to see if there’s dim background showing desktop icons, etc behind blank screen (using something like a flashlight). If there is a dim background showing stuff, it might be a backlight problem in the monitor.
Step#2: read the Links Section below for information on other things that may be causing your problem
Step#3: think about whether you have a warranty before taking apart the laptop
Step#4: be sure you’re using the original Radeon drivers not Omega drivers (or other mods) before disassembling the laptop (if you choose to)
Step#5: read Dell safety instructions especially about grounding yourself so electricity does not jolt you. Do not ever take apart the monitor itself, it has stored electricity that can kill someone. If the monitor is the problem, have an expert do it.
Step#6: look at black pin first when disassembling computer
Step#7: remember where all the screws and parts belong
Step#8: check video card carefully and dust carefully where needed
Step#9: put everything back in place
Step#10: restart and see what happens


Observations while troubleshooting:
IMPORTANT-Some people experience issues with the black pin directly under the plastic peg on Inspiron systems. It can cause Windows to go into permanent standby/blank screen after windows logon screen. This was not the cause of my problem—but check into the black pin first before taking on my solution. How to check the black pin (reed switch) can be found in the links section I have included near the end of this post.
-entering dxdiag while radeon adapter is enabled caused blank screen with a flashing hyphen at top left of screen then the hyphen freezes. green and purple kaleioscopic colors form before screen blackens out.
-trying to change resolution with radeon adapter enabled brought a blank screen
-using “resolution/refresh forcing” freeware didn’t work
-tried Fn+F8 at bootup to toggle CRT/LCD on exterior monitor, got blank screen (some people may get a secondary monitor to work but dust may be lodged elsewhere inside, so this may cause differing symptoms)
-I never got any error messages when the blank screen happened
-I could not see anything behind the blank screen (but if you do, then you may have a dim screen, which may be a backlight issue with your monitor)
-noticed five default monitors in display properties > settings > advanced > monitor

Observations made after my fix:
-tried installing radeon omega drivers v.3.8.231, but caused problem after bootup with BSOD error: ati2dvag.dll which might be the Infinite Loop error. Had to enter Safe mode, uninstall omega drivers, then let windows install normal Radeon drivers again after normal bootup. If you have Infinite Loop error, look for Infinite Loop Fix in links section I provide below.
-five “default monitors” are still listed in display properties, so let me know if a fix is found for this.


LINKS SECTION
Different causes of blank screen after windows logon screen as following:
Reed switch (black pin):
http://www.driverheaven.net/showthread.php?t=82159
http://www.techspot.com/vb/showthrea...744#post270744
Windows XP hanging while loading agp440.sys:
http://ianwij.com/weblog/archive/200...agp440sys.aspx
Infinite Loop Fix (related to ati2dvag.dll reboot errors):
Infinite Loop Fix!


MISC LINKS
Disassembling Inspiron 9100:
http://support.dell.com/support/edoc...0/sm/index.htm
Discussion at Dell for more comments related to blank screen:
http://forum.us.dell.com/supportforu...sage.id=135922
Troubleshooting a Video Adapter and Computer Monitor:
http://www.fonerbooks.com/video.htm


Hope this helps.

ATI drivers are known to be flakey. Use the last known working driver.

Hi, This is a first for me. so hope I get it correct. daughter in another city has black screen after having to shut down. opening on safe mode. has tried f8, but cannot get to reboot thecomputer. can anyone help

there are so many diff posts here I would not know where to begin
laptop or PC who was frist I forgot
ATI drivers just keep reloading back date drivers till it works
you can check for chipset drivers from the MB manufactorer don't have to go back to intel ,unless it's an intel board.
watch out for MS auto updates they can screw up other softwares
turn it off and load onlt the most critical one's manually

Ok,

My Spec is as follows:

X-Blade Case (Desktop)
Asus K8S-MX Motherboard
ATI Radeon 9600 256mb Graphics Card (AGP)
2 GB RAM (2 X 1 GB Sticks)
AMD 3700+ (754 pin)
2 x 200GB SATA RAID 1 hard drives
1 x 100GB IDE Hard Drive
Samsung 913N Flat Panel Monitor
2 x installs of Windows XP Pro (1 on the IDE and 1 on the SATA drives)

Problem:

Booting windows, shows the windows logo. then stops and goes black screen.
Booting into the second install of windows - same issue. Booting into safe mode: starts loading drivers, then stops at gagp30kx.sys and does nothing else. Same on the other boot.

Because there is the same issue on 2 different installs of windows, maybe it is a BIOS based issue?

Solutions Tried:

Changing the AGP speed from x8 to x4 - useless!!

Solutions about to Try:

I am about to pull my computer apart, dust everything off and then plug it all back together, but I am not hopeful.
If that does not work, am going to try to re-install the bios.

Any other ideas would be really good and helpful

Cheers

Matt

According to google, gagp30kx.sys is related to ATI driver problem, or something that's not aggreeing with your motherboard... try windows generic drivers or update drivers/chipsets.. or try repairing/reinstalling windows.....

while you've pulled apart the pc, try booting with minimal hardware (vid, sound, cpu/mobo, ram, hdd1) and see if it works.. and who knows.. a lot of things seems to be fixed by dusting

Hiya guiys

Sorted

Basically had to boot using Winternals and then replaced the driver file gagp30kx.sys. i got the copy of this driver off my other pc.

after replacing that, it was 100% sorted back to normal.

If you dont have winternals, may i suggest you buy it, otherwise, i cant think of a way to do this.

Good luck guys

Matt

Thank you all who kept this post alive and all the great advice.

I was running a desktop with an onboard nvidia card. I was replacing it with a pci ati card and it kept getting the black screen until i went into device mananger and uninstalled the nvidia card and hit show hidden devices and removed another instance of nvidia.

I also removed any nvidia service from startup and services.

Fare thee well!

I am looking for technical support / advice.
Here is a description of my problem;
I loose video (blank screen) after windows logo during boot. I can choose "Safe Mode" (F8) options, but the system will not boot in safe mode. I can view and change BIOS settings, But nothing helps.
I believe that I damaged/corrupted the Nvidia 5600 driver in the XP PRO OS. How do I get rid of, or fix, it? The PC/OS is loading up normally (the sounds happen, HD spins, peripherals are initialized), I just loose my ability to see after the MS Logo screen.
I was thinking I could take the drive out of the machine, put it in an external case, and access it from another machine. Since I probably cannot access the system pieces, I was wondering what I could delete on it so it would use a default vga driver? or something?

Givens;
OS = XP Pro SP2
Proccessor = AMD 2800 Athon
Motherboard = MSI KT4V Series
Video Card = Nvidia 5600

Hello all, my screen also goes black when i start windows xp home sp2 os . Also, when i try to take the windows xp tour choosing the animated choice my screen either freezes or goes black . when it just freezes the word flash appears on the top left of the frozen screen. I have 256mb ram new maxtor HD and an abit vl5 motherboard and a 1ghz PIII cpu. The OS was just clean installed. Any suggestions welcomed.

Hardrive: Update your video card drivers. By the way.. What is your video card?

mrkrandall: Use your windows XP cd to perform a Windows Repair.. that should default all your drivers to generic drivers, including everything else, as well as roll back any recent windows updates you've downloaded..

mrkrandall my video card is a ATI 3D RAGE PRO PN 109-49800-11 8MB 2X AGP

Yes it is normal for the video card to heat up, but if its overheating then you have a problem there. You can download something like speedfan or a temperature monitor to get a rough idea of what its at..

So tell me, have you installed the latest driver set for your video card?

Seriously, if you want a new video card you may as well think of a few upgrades for your pc.. for doing simple stuff like surf the net and use microsoft office etc. that computer is fine and will do the job, but if you want to start playing some type of media i think there is a few components holding you back. You might as well be rebuilding your PC.
Although to answer your question, yes another video card with a bigger memory on it will ease some of the stress... which i believe is causing your pc to crash...

yes N3051M, I have downloaded the latest ati driver for this ati video card. The original os was windows me millenium ed. and clean installed windows xp home ed. sp1 . The os was clean installed on a brand new maxtor 200 gb hardrive so i do not think there are viruses. I checked the memory with windows memory diagnostic from microsoft tool and no errors showed. I'm waiting for a new video card i ordered any day i am very curious to see what will happen.