I successfully installed Road Runner Medic, a utility program for the Road Runner Broadband Service, for one of two administrators on the computer, but I get the following error message when trying to install Medic for the second administrator:
Error Creating Registry Key
HKEY_LOCAL_MACHINE\Software\Support.com\TWC
RegCreateKeyEx failed; code 5
Access is denied
If I ignore the error and continue the installation, Medic is installed but is denied access to the Internet, which renders it useless. Can anyone help me understand this error message? Specifically, what is code 5? I have Windows XP Home Edition.
Error Creating Registry Key
HKEY_LOCAL_MACHINE\Software\Support.com\TWC
RegCreateKeyEx failed; code 5
Access is denied
If I ignore the error and continue the installation, Medic is installed but is denied access to the Internet, which renders it useless. Can anyone help me understand this error message? Specifically, what is code 5? I have Windows XP Home Edition.