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Canon 85 and RPC error

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  #1  
Old 06-08-2005
Michelle2's Avatar
TechSpot Member
 
Location: UK
Member since: Feb 2005, 62 posts
Canon 85 and RPC error

Hi

I have a problem with a Dell laptop, running windows 2000 professional, having gone to power save and now when trying to print we get RPC error, Ive tried uninstalling the drivers - I get system resources error, Ive powered down the printer and restarted along with the laptop, on reinstalling the drivers I get system resources error.

Ive checked in services, all options to stop and start are greyed out.

Anyone able to help?

The laptop isnt connected to the internet and no other software has been loaded, it has Nortons antivirus with the latest dats.

Help will be much appreciated.

Thank you
  #2  
Old 06-08-2005
TechSpot Member
 
Location: USA
Member since: Jan 2005, 66 posts
You can go here for some helpful information.


http://www.antivirusebook.com/databa...c-removal.html

Last edited by GoAvalanche; 06-08-2005 at 06:35 AM.. Reason: better information
  #3  
Old 06-08-2005
Michelle2's Avatar
TechSpot Member
 
Location: UK
Member since: Feb 2005, 62 posts
Thanks

Thank you for your help.

Ive decided to send him the disks to reload windows. It was a revamped windows from another colleague he is using so better to be safe than sorry.


Thanks again
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