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Audio Has Suddenly Disappeared!!

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  #81  
Old 06-18-2005
Newcomer, in training
 
Member since: Jun 2005, 2 posts
winxp unable to install sb live! 5.1 after cdrive format

Hi everyone, I recently fixed the sound problem on my PC. I had formatted my c-drive and observed the following:

- windows detected my Soundblaster Live! 5.1 Digital (SB0220) as as Audio Multimedia Controller
- when I inserted the soundcard installation CD and run, it will error out saying it was 'unable to detect Soundblaster hardware' on my system
- the same error results if I downloaded and d-clicked on LiveDrvUni-Pack(ENG).exe from the Creative software support site. It will extract files and eventually errors out with the above message
- changing PCI slots did not help
- onboard sound was disabled via BIOS
- took the soundcard and tried to install it on another WinXP system. This system also detected it as an Audio Multimedia Controller. Used the install CD: No problems ==> soundcard hardware and CD OK !! Instead of erroring out, the installation program first asks you to select the region.(I am located in Asia)

When I rebooted my PC many times during this frustrating period, I noted that Windows detected only 512mb of DDR-RAM on my system, when I actually have 2 pieces of 512mb DDR-RAM sitting on my ECS L4S8A2 motherboard running on Intel P4 2.4ghz. I power-off the machine, disconnected the power cable(important!), and remove the RAM modules. Performed dry cleaning of the golden connectors at the edges on the RAM modules and soundcard. I also clean out the PCI slots and and reinserted the RAM modules and soundcard firmly.

When I rebooted the PC, it detects the 1gb RAM as expected(Good!). Then, when WinXP starts, it still detected the soundcard as an Audio Multimedia Controller. However, when I run the installation CD, the error message DID NOT APPEAR. Instead I got to the stage of selecting my region ! It is then I know that everything is just gonna be FINE ::

Finally, I got my drivers installed properly, including the Creative applications. Under Control Panel>Sounds and Audio Devices>Audio, the default device is listed as "SB Live! Audio". Under Device Manager>Hardware>Sound, video and game controllers, it is listed as "Creative SB Live! Series"

Though I can't confirm that a bad connection of one RAM module is causing the failure to install, it sure is a weird phenomenon that is not mentioned in any of the forums that I've visited...
  #82  
Old 06-18-2005
izx2's Avatar
TechSpot Member
 
Location: s t a l k e r!!!
Member since: Jun 2005, 58 posts
*lol* I had the same exact problem but different sound card thingy. I just installed new drivers and it fixed it.
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  #83  
Old 07-02-2005
Newcomer, in training
 
Member since: Jul 2005, 40 posts
I just got this problem the other day.

It all started with trying to update my Nvidia video drivers to the ForceWare 77.72. My video was discolored after installing them and I wasn't sure what was the problem so I contacted BFGTech to find out. The tech told me to use system restore to restore my video the way it was before the drivers discolored my video. I did, and I eventually fixed the discoloration, but the system restore corrupted my CD-ROM and Dvd Writer drivers, my keyboard driver, and my sound device driver. I tried restoring back, but the corrupt drivers remained. I managed to get my keyboard working and it took me quite a bit of tinkering to fix the CD-ROM and Dvd Writer (completely accidental), but I can't find a way to fix my sound device. My WinAmp gives me the same exact Soundblaster errors that were mentioned on this thread. I installed the "Nvidia nForce Audio Codec Interface" drivers but my PC continues to report that I have no sound device installed. My sound is onboard (AMD chipset mobo), so I don't have the luxury of doing some of the work arounds like tampering with Winamp or Media Player.

On top of this, I can uninstall my audio drivers. When I attempt to uninstall the "Nvidia nForce Audio Codec Interface" my PC chimes in with "Failed to uninstall the device. The device may be used to boot up the computer"

The onboard audio is set to "enabled" in BIOS. There aren't any exclaimations in my device manager either. I've tried repeatedly to uninstall my Nvidia drivers in hopes of fixing it to no avail. I found it interesting that when trying to reinstall the drivers for the sound device, it always stopped at "ksolay.ax" for an extra long time (a few seconds) before ending the install.

The thing is, I've had this problem before while tinkering with the ForceWare drivers but all I had to do was install new drivers for the "Nvidia nForce Audio Codec Interface". This was before I even attempted the system restore. Odd how system restore now made the problem re-occur and nigh unfixable.
  #84  
Old 07-31-2005
Newcomer, in training
 
Member since: Jul 2005, 1 posts
Quote:
Originally Posted by Ysman
On top of this, I can uninstall my audio drivers. When I attempt to uninstall the "Nvidia nForce Audio Codec Interface" my PC chimes in with "Failed to uninstall the device. The device may be used to boot up the computer"
I was having this same problem (appeared after a random reboot, nothing had changed), running XP 64-bit and with Nvidia onboard sound (Asus K8N-E, ALC850 audio). I tried updating the drivers from Realtek with no luck, tried updating the Nvidia audio drivers also with no luck. I found my way here via Google and these 2 snips are how I fixed my problem:


Quote:
Originally Posted by drunken_munky
> start > run > cmd.
-type "set devmgr_show_nonpresent_devices=1" in cmd prompt
-type "devmgmt.msc"
> view > Show hidden devices


try to delete any that you didn't see before or were hidden...

Found a few hidden things, uninstalled, and then went on to this next bit:


Quote:
Originally Posted by jamesedwards123

First thing I due when I get sound error I check my volume control... In this case it says no audio device detected! grrr > <
So I open up my device manger and check each sound driver. All working properly.
This problems happens in many sound cards relating to what I think is the Digital signer ofthe driver and the location/under general.

So my Nvidia R nforce tm audio codec interface had a location of unknown and no digital signer. At first I tried to update and visit nvdia to no avail. So I roll backed this codec. Which then the driver had a location PCI bus 0,device 6, function 0 and the Microsoft windows Hardware Compatiblity.

Right after the rollback I check my volume control. DETECTED but everything was muted. Moments later I was kicking back to some tunes. I ve fixed this problem on many machines with different cards all seem to be sovled the same way. Also after you roll back update your codec to the latest sound driver and it will be alright. Well I hope this helps.

GL
  #85  
Old 08-05-2005
Newcomer, in training
 
Member since: Aug 2005, 1 posts
And again ...

This keeps going and going. :unch:
Got the Bad DirectSound driver. Please install proper drivers [...] 88780078 bla thing today. Not sure but it must have been the third or fourth time now (and this equals to the times I stumbled across this board ... all so ridiculous). Today's reason seemed to be me installing a new CD burner. After removing the old one and inserting the new one I started my machine und there it was. *sigh*

And today's solution was removing devices from the device manager. I tried switching PCI slots first to no avail. It's funny, I keep forgetting how I had it fixed the last time. Anyway, I removed a strange PCI device and the soundcard device (which was lacking drivers), did a scan for changed hardware, both the faulty device and my soundcard reappeared again, I removed the two once again and just restarted the whole thing. Now it's working fine again. Maybe it helps others.

(I will keep this posting as a remainder for myself. )
  #86  
Old 08-23-2005
Newcomer, in training
 
Member since: Aug 2005, 11 posts
This is bs...I got the same problem help!! =(

This is bs...I got the same problem help!! =( http://www.techspot.com/vb/topic30062.html

Forgot ... http://www.techspot.com/vb/topic30062.html

Last edited by howard_hopkinso; 02-11-2007 at 07:24 AM..
  #87  
Old 11-15-2005
0b3 0b3 is offline
Newcomer, in training
 
Member since: Jun 2005, 15 posts
88780078 Missing Sound Driver

I had this annoying problem of missing sound drivers and my pc wouldnt play any audio

heres what i did to solve it:

Start/Programmes/ Acessories/System tools/Sytem restore

Its as easy as that
  #88  
Old 02-18-2006
Newcomer, in training
 
Location: Malaysia
Member since: Feb 2006, 1 posts
SBLive Sux

Ok, i know this problem is BS when i've read 2 pages of it. What on earth is happenning here?

Okay just a little sum up of my prob (which many of you are already familiar with).

Soundcard: SB Live! 5.1 Platinum
Mobo: Asus A8R-MVP
OS: WinXP Pro

Onboard Audio: Disabled
Situation: Soundcard suddenly not working while playing audio
Symptoms: 1. winamp f**kd up with "Bad Directsound driver bla bla bla"
2. sound not working anywhere
3. no audio device worrking in the sounds and audio devices

Steps taken: ALL of the above except the kx drivers

Weird notables: 1. the device manager has no errors whatsoever, and it registered my SBLive!
2.after repeated installing and uninstalling of drivers, the standard winXP system sounds finally came out, but i still cant play anything through DirectSound.

Best Guess: driver conflict with DirectX

angered comment: WTF is goin on here??? i've done everything even uninstalling my dx9.0c to dx8.1!! what the hell is this, I've had that card for 3 years and it worked fine!! I've had my pentium 100Mhz for 10 years and its still is working great!!!! did creative put some kinda time bomb or sumthin so i'd spend a few more hundred bucks to buy their $%^^ cards!!!! This is nuts!! I'm callin my lawyer

Last edited by madcatz; 02-18-2006 at 11:00 PM..
  #89  
Old 01-03-2007
TechSpot Enthusiast
 
Location: Glendale, CA
Member since: Jan 2007, 375 posts
System specs
Run driver cleaner and remove your audio card ,

Do this in safe mode,

Then reboot and install proper audio drivers for your card,,

gl,
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  #90  
Old 02-11-2007
Newcomer, in training
 
Member since: Feb 2007, 1 posts
Might not be useful

I had this problem for a while: found it when trying to play music in winamp, got the 88780078 error. No other sound was working, my sound card (Realtek AC97) wasn't displaying properly and had been given a generic name by windows in device manager. Add new hardware couldn't detect it, new drivers didn't work, reinstalling DirectX didn't work... In the end I used System Restore to get back to yesterday (before I installed the new version of MSN messenger), and now audio's working perfectly. Never posted to one of these boards before, so no idea if advising people to use system restore is kosher or not but it worked for me ^^
  #91  
Old 07-17-2007
Newcomer, in training
 
Member since: Jul 2007, 11 posts
hey everyone. im new to tech spot and i need some help reallly bad!
i think i accidently deleted something important from my compter yesterday when i was removing some programs (i know, stupid) and now i cant hear any sound from my computer. no music or anything from websites. so if anyone could please help me, it would be greatly appreciated here is some of my computer info. :

OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 2 Build 2600
OS Manufacturer Microsoft Corporation
System Manufacturer MICRO-STAR INTERNATIONAL CO., LTD
System Model KM400-8235
System Type X86-based PC
Processor x86 Family 6 Model 8 Stepping 1 AuthenticAMD ~1598 Mhz
  #92  
Old 06-18-2008
Newcomer, in training
 
Member since: Jun 2008, 1 posts
wow....i just got the power of sound after 5 days of effort. I tried every single driver for my sigmatel stac9200 from dell, even tried realtec drivers, opened up my laptop and pushed the sound chip, installed direct x, flashed bios, reset bios, ran diagnostics etc. all with no success.
Here is what i did today:
1. uninstalled klite codec pack full (you should try uninstalling all individual codecs if you dont have a codec pack like ffdshow, etc)
3. uninstalled the problematic sound device from device manager. (imporant b4 reboot so that device can be installed after boot)
3.downloaded and installed the matroska pack full from www (dot) free-codecs (dot) com/download/Matroska_Pack.htm

after one reboot sounds working. I still cant install the correct sigmatel driver since it says wrong device and device manager still has the sound device as 'high definition sound controller' which existed for the past few days with a yellow problematic mark. but everything is working now...thats all that matters.

i'm not so advanced and i dont know how matroska codec pack did what i could not do in 5 days. try it and tell me if it works for you people or not. btw i'm running vista home premium. my problem had started all of a sudden on friday the 13th

update: it, indeed, was matroska codec pack that brought back sound in my case. uninstalling the pack took sound away. so, my system still does not recognize my sigmatel and does not let me install the right driver. Matroska somehow makes the problematic 'High definition audio controller' to work fine. I have noticed though that the sound quality is not as good as it used to be when things were fine.

Last edited by samarthjoshi; 06-19-2008 at 03:00 AM..
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