also @ TechSpot: AMD Radeon HD 7770 & Radeon HD 7750 Review
Welcome to the TechSpot OpenBoards. Please read the FAQ if you have any questions. Sign up or Login to participate.

Go Back   TechSpot OpenBoards > Tech Support > Device Drivers

Begin your free trial now Pay-as-you-go options starting at $10/user/month

Hardware Malfunction Error

Page 1 of 2 1 2
Thread Tools Search this Thread
  #1  
Old 01-16-2006
Newcomer, in training
 
Member since: Jan 2006, 10 posts
Hardware Malfunction Error

A few days ago, i was playing a game on my comp when suddenly a blue screen error came up stating:

Hardware Malfunction
The System Has Halted

i have never come across this error before during all the years i have played this game. i have upgraded my system to its current configuration of:

p4 2.0ghz
512mb ram
geforce fx 5500 128mb

i thought this may have been cause by a driver issue for one of my devices, buth i have them all updated. i ran virus, spyware, and harddrive scans, all of which did nothing to solve the problem.

Does anyone have any other ideas to prevent this error, i have never been plagued by it even with my past low-end hardware configuration.
  #2  
Old 01-16-2006
TechSpot Evangelist
 
Member since: Aug 2004, 25,949 posts
Hello and welcome to Techspot.

Go HERE and follow the instructions.

If that doesn`t help. Zip 5 or 6 of your latest minidumps together, and attach them here.

Regards Howard
  #3  
Old 01-16-2006
Newcomer, in training
 
Member since: Jan 2006, 10 posts
i tried the given steps before posting.

also, what exactly is a minidump?

i see where they're located, and there are only 2 in the folder.
  #4  
Old 01-16-2006
TechSpot Evangelist
 
Member since: Aug 2004, 25,949 posts
A minidump is a snapshot of what was happening when the computer crashed.

It may contain useful info as to what caused the crash.

Just zip the minidumps together, and attach them here.

Regards Howard
  #5  
Old 01-16-2006
Newcomer, in training
 
Member since: Jan 2006, 10 posts
lol, how do u make a zip file?
  #6  
Old 01-16-2006
TechSpot Evangelist
 
Member since: Aug 2004, 25,949 posts
You will need to use a zip utility programme, suach as Winzip, or Winra.

Alternatively. You can change the file extension from .dmp to .txt, and then attach them.

I`ll then download them, and change the file extension back to .dmp.

Regards Howard
  #7  
Old 01-16-2006
Newcomer, in training
 
Member since: Jan 2006, 10 posts
here you go.
Attached Files
File Type: txt Mini080805-01.txt (88.0 KB, 2 views)
File Type: txt Mini112905-01.txt (88.0 KB, 1 views)
  #8  
Old 01-16-2006
TechSpot Evangelist
 
Member since: Aug 2004, 25,949 posts
Both minidumps crash at i81xdnt5.dll. This is part of your intel graphics drivers. Both minidumps have a bugcheck of EA.

0x000000EA: THREAD_STUCK_IN_DEVICE_DRIVER

A device driver problem has caused the system to pause indefinitely (hang). Typically, this is caused by a display driver waiting for the video hardware to enter an idle state. This might indicate a hardware problem with the video adapter, or a faulty video driver.

As you can see. This is either caused by a faulty driver, or faulty video card.

Try uninstalling your video card drivers, and reinstall with the latest drivers.

Hopefully, that will solve your problem.

Regards Howard
  #9  
Old 01-16-2006
Newcomer, in training
 
Member since: Jan 2006, 10 posts
ok, thanks for narrowing it down.

you say it was caused by an intel display adapter driver?

that would mean it would relate to my integrated graphics, which i have disabled. could it still be causing this problem even if its disalbed -or- do i have to rollback/remove the drivers for the integrated display adapter?
  #10  
Old 01-16-2006
TechSpot Evangelist
 
Member since: Aug 2004, 25,949 posts
If you`re not using you onboard graphics, then you should uninstall the drivers/software for it.

Check in your device manager, that your onborad graphics really is disabled.

Regards Howard
  #11  
Old 01-16-2006
Newcomer, in training
 
Member since: Jan 2006, 10 posts
it is disabled, but not uninstalled.

should i uninstall it?
  #12  
Old 01-16-2006
TechSpot Evangelist
 
Member since: Aug 2004, 25,949 posts
Quote:
Originally Posted by CtrlAltDel
it is disabled, but not uninstalled.

should i uninstall it?

Yes. Uninstall the drivers first from add remove programmes in your control panel.

Regards Howard
  #13  
Old 01-16-2006
Newcomer, in training
 
Member since: Jan 2006, 10 posts
there's no option for uninstalling the integrated drivers in add/remove programs, but it does exist in device mangager.
  #14  
Old 01-16-2006
TechSpot Evangelist
 
Member since: Aug 2004, 25,949 posts
Then, uninstall it from there, and reboot your computer.

Then, go into your bios, and make sure that your onboard graphics is disabled there. In some bios`s if you set your graphics to the separate card you have installed. I.E agp. it will automatically disable the onboard graphics controller.

Regards Howard
  #15  
Old 01-16-2006
Newcomer, in training
 
Member since: Jan 2006, 10 posts
well, i uninstalled it and set the primary graphics adapter to be the one in the graphics slot.

however, when i reboot, windows auto-detects the new hardware(the integrated graphics) and automaically installs it and its drivers.
  #16  
Old 01-16-2006
TechSpot Evangelist
 
Member since: Aug 2004, 25,949 posts
What mobo do you have?

If you look in your mobo manual. It should tell you how to disable the integrated graphics.

Regards Howard
  #17  
Old 01-16-2006
Newcomer, in training
 
Member since: Jan 2006, 10 posts
all i know is that ist a Brookings model mobo.

Board: Gateway Brookings
Bus Clock: 100 megahertz
BIOS: American Megatrends Inc. 0AAVIP13 04/19/2

i know how to disable, but i cant seem to uninstall it.

im assuming the only way to get rid of the drivers are to uninstall it, right/
  #18  
Old 01-16-2006
TechSpot Evangelist
 
Member since: Aug 2004, 25,949 posts
Quote:
Originally Posted by CtrlAltDel
im assuming the only way to get rid of the drivers are to uninstall it, right/
Yes.

I can`t understand why you can`t disable it from bios.

Maybe some of our other members will have ideas about that, but I`m stumped.

Regards Howard
  #19  
Old 01-16-2006
Newcomer, in training
 
Member since: Jan 2006, 10 posts
i can disable it, just not uninstall it. im also able to set which display adapter to use upon boot-up, which is in my pci slot-rather than it starting up using the internal adapter.
  #20  
Old 01-16-2006
TechSpot Evangelist
 
Member since: Aug 2004, 25,949 posts
Do what you can, and see if the crashes continue.

If they do, then post some more minidumps.

Regards Howard
Closed Thread
Page 1 of 2 1 2

Similar Topics
Topic Replies Forum
Bsod hardware malfunction error 1 Other Hardware
Hardware Malfunction 4 Windows BSOD, Freezing, Restarting Help
hardware malfunction... i think 1 Other Hardware
IBM Thinkpad R32 Hardware Malfunction help 6 Other Hardware
HELP - system halted hardware malfunction 7 Other Hardware

Thread Tools Search this Thread
Search this Thread:

Advanced Search
All times are GMT -4. The time now is 12:05 PM.