I am a newbie to this, and have an eMachine with an AMD Athlon 64 3300+, 512 Ram, 160 HD, running XP home. The system is 2 months old.

The computer will occasionally not shut down. When shutting down, it goes through the normal routine, saves settings, and then gets to the "Windows is shutting down" screen and freezes. It will sit for hours if I let it, and I have to eventually manually turn off the tower.

Is this a registry issue? Anyone got any good cleaning tools? I have Norton Antivirus, and Ad-aware, but do not know how to check/clean the registry. Can anything else could cause this?

Thanks

Here is a collection of Article at Microsoft.
Yours is an old issue .
Better you look for one that is relative to your hardware/software situation.

http://support.microsoft.com/search/...=False&x=4&y=8

Let us know if you have success.

Since this problem is intermittent, I am still waiting to see if the problem comes back, but it hasn't failed to shut down after fixing.

Thanks, the info was real helpful. I changed a couple things, one in the USB settings, and also changed my McAfee (which came preloaded on the PC).

Hopefully this did it.

THANKS AGAIN