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BSOD Dump Files - Need Help Understanding

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  #1  
Old 06-01-2006
Newcomer, in training
 
Member since: Jun 2006, 3 posts
BSOD Dump Files - Need Help Understanding

Dear Friends,
Could someone please have a look at the enclosed dump file from WinXP Pro SP2 and unravel the entries into a coherent statement. Thanks in advance for any help.

The system is a fairly recent Dell laptop which has behaved well until this.


Elm
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File Type: zip Mini060106-01.zip (20.8 KB, 1 views)

Last edited by Elmek; 06-01-2006 at 12:28 PM.. Reason: Add Information
  #2  
Old 06-01-2006
altheman's Avatar
TechSpot Booster
 
Location: East London
Member since: Nov 2005, 541 posts
the bsod happened because the windows process "csrss.exe" was ended. Windows cannot function without it

Code:
kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

CRITICAL_OBJECT_TERMINATION (f4)
A process or thread crucial to system operation has unexpectedly exited or been
terminated.
Several processes and threads are necessary for the operation of the
system; when they are terminated (for any reason), the system can no
longer function.
what did you do or what happens before the windows crashes.
  #3  
Old 06-01-2006
Newcomer, in training
 
Member since: Jun 2006, 3 posts
Thanks for the reply, the laptop is off-site but the user claims that it occurs when recovering from stand-by or that sometimes it doesn't recover from stand-by at all and the screen just stays blank forcing a reset....
  #4  
Old 06-02-2006
altheman's Avatar
TechSpot Booster
 
Location: East London
Member since: Nov 2005, 541 posts
After a bit of googling, it seems this is a known problem to M$.

You should have a look at this KB Article, and see if the possible solutions help.

I also found this page that mentions the standby problem.

Quote:
One user, who experienced this on return from Standby mode on Win XP SP2, found the cause was that Windows was installed on a slave drive
You should check that Windows is installed on the Master drive only.
  #5  
Old 06-02-2006
Newcomer, in training
 
Member since: Jun 2006, 3 posts
Will check, thanks for the info
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