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Minidump help needed

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  #1  
Old 09-04-2006
Newcomer, in training
 
Member since: Sep 2006, 3 posts
Minidump help needed

I've been having an issue recently with random restarts, so if anyone could help me figure out what's going on that would be great.

BCCode : 1000000a BCP1 : FFFE8080 BCP2 : 00000002 BCP3 : 00000001
BCP4 : 806EE2DC OSVer : 5_1_2600 SP : 2_0 Product : 256_1
Attached Files
File Type: dmp Mini083106-02.dmp (88.0 KB, 2 views)
  #2  
Old 09-04-2006
Newcomer, in training
 
Member since: Sep 2006, 3 posts
here is another dump as it just happened again.
Attached Files
File Type: dmp Mini090406-03.dmp (88.0 KB, 1 views)
  #3  
Old 09-05-2006
altheman's Avatar
TechSpot Booster
 
Location: East London
Member since: Nov 2005, 541 posts
One crash at "ntoskrnl.exe." This is a Windows File, and indicates a hardware problem, most likely RAM. Download Memtest and check your ram.

You also have a process on your PC called "maplestory.exe" which is flagged as a trojan by serveral sites, but also as free game by others. To be safe, follow these instructions, and post a HJT log in the security forum.

2nd crash caused by "savrt.sys" a Norton AV file. See if removing Norton helps.
  #4  
Old 09-13-2006
Newcomer, in training
 
Member since: Sep 2006, 3 posts
I ran Memtest, and my stick of RAM passed fine.

My computer had been running fine for a bit but once again it's randomly crashing.

Thanks for the help so far.
Attached Files
File Type: dmp Mini091306-06.dmp (88.0 KB, 1 views)
  #5  
Old 09-14-2006
photomercenary's Avatar
Newcomer, in training
 
Location: New York
Member since: Sep 2006, 3 posts
I didn't look at your minidumps, but once I was experiencing random restarts for no apparent reason and it turned out to be due to a faulty power supply I had just installed. I brought it back to the store, exchanged it for another, put it in and after that there was no problem.

So if nothing else checks out for you, maybe you should upgrade your power supply to something a little more powerful and/or stable.

Quote:
Originally Posted by booshi
I've been having an issue recently with random restarts, so if anyone could help me figure out what's going on that would be great.

BCCode : 1000000a BCP1 : FFFE8080 BCP2 : 00000002 BCP3 : 00000001
BCP4 : 806EE2DC OSVer : 5_1_2600 SP : 2_0 Product : 256_1
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