N3051M said:
isn't simply recognizing.. how do you know it?
-does it give you that two tone beep like when you plug in a USB device?
-do you see the "Safely remove Hardware" icon on your taskbar?
-can you see it under My computer, or a blank space between two icons?
-can you see it when going to Disk management?
>right click the My computer Icon
>Manage
>select Disk Management
>scroll down
-what service pack are you running and have you got all available windows updates?
The answer is no to all of the above questions. I am running SP2 and do have all updates.
However I should have mentioned before that I had purchased the same drive last week, after plugging the drive in a new drive letter did appear in "My Computer" folder. I dragged the desired folder to the drive letter "G", and the box came up saying everything was being copied ... this lasted most of the day. When that finished, I went to the drive to see how things looked, etc. and there was nothing there. When I tried to move anything after that I received the message:
Cannot copy "file name": Cannot find the specified file. Make sure you specify the correct path and file name.
I ran all the appropriate troubleshooters and everything indicated that the drive was working o.k. I allso rebooted, uninstalled the drive, plugged it in to different ports. I finally contacted Digigital Research support and after 1-1/2hours trying different thing, they suggested I return it for a new one.
I uninstalled the first drive using the safe uninstall icon. I thought there might be some installation files from the previous drive that are messing things up but I can't find anything.
Sorry I didn't tell you all of this before but perhaps this will provide you with more necessary info. Thank you for your help ... much appreciated.
