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Help with AV System Care Malware
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#1
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Help with AV System Care Malware
Hi guys,
I am having a problem with AV System Care Malware... Every time that I launch MS Explorer I get popups informing me that my pc is infected and that I should download AV System Care to sort the issue out. I tried to run a full system scan with AVG Free but it didn’t detect anything. Also I am getting many alerts from Zone Alarm about a program called spdamrdbhm.exe trying to connect to an outside IP address. For now this program is blocked by Zone Alarm but if it is related to the above malware I would like to get rid of it! I have attached an HJT log below. Any help will be much appreciated!! Cheers!! |
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#2
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I can see one nasty in your HJT log. However, we need to thoroughly check your system for malware.
[color=red]Very Important:[/color] Before deciding whether you should clean or reformat your system, go and read this thread [color=blue]HERE[/color] and decide what it is you want to do. If after reading the above, you wish to clean your system, do the following. Go and read the Viruses/Spyware/Malware, preliminary removal instructions. Follow all the instructions exactly. Post fresh HJT, [color=red]AVG Antispyware[/color] and Combofix logs as attachments into this thread, only after doing the above. Also, let me know the results of the AVG Antirootkit scan. Regards Howard ![]() [color=red]This thread is for the use of[/color] sasaman [color=red]only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.[/color] |
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#3
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Hi Howard,
OK I have followed and completed all the steps listed in your post. The pc is still very very slow... I have also attached to this post the requested fresh logs! Many thanks for your help!! It is much appreciated!!
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#4
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Run AVG Antirootkit and have it fix all those entries.
Reboot your system and run AVG Antirootkit again, see if it finds anything and let me know. Delete the C:\Qoobox folder. Regards Howard ![]() [color=red]This thread is for the use of[/color] sasaman [color=red]only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.[/color] |
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#5
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Hi Howard,
AVG Anti-Rootkit did not find anything in both occasions and I have deleted the folder on the C drive. Should I do anything else or do you think I'm clear? Again thanks for your help!! :bounce: |
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#6
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I think you`re good to go now.
Turn off system restore.(XP/ME only) See how HERE. Now, turn system restore back on. This will have deleted all your old restore points and any nasties that are in them. It will also have created a new, clean restore point. If you have any further virus/spyware problems, please post in this thread. Regards Howard ![]() [color=red]This thread is for the use of[/color] sasaman [color=red]only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.[/color] |
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#7
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Done! Thanks a bunch!!! :hotbounce
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HijackThis log help required - Malware causing system crash /hang /system slow