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NO SOUND? Sound device Not INSTALLED

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  #1  
Old 01-29-2008
Newcomer, in training
 
Member since: Jan 2008, 2 posts
NO SOUND? Sound device Not INSTALLED

Ok here is My problem i had a buddy clean up my pC and now i dont have Audio it says. There Are No Active Drivers available. To install mixer drivers, go to Control Panel, click Printers and Other Hardware, and then click add hardware,

i have a Compact Presario SR1802HM

i've tried everthing!!

Please Help...
  #2  
Old 01-30-2008
Route44's Avatar
TechSpot Ambassador
 
Location: The Socialist Republic of New Jersey
Member since: Sep 2006, 11,804 posts
I assume this is onboard audio? If so, I'd first contact HP/Compaq and tell them of your issue.

If you can find out what audio chipset is on your motherboard you may be able to go to the manufacturer's website and download their latest drivers.

If you have a recovery disk by all means use it.

Edit: In fact how about this - http://h10025.www1.hp.com/ewfrf/wc/s...843683&os=228#

It looks like you had RealTek audio drivers but I only did a quick glance.

Last edited by Route44; 01-30-2008 at 12:26 AM..
  #3  
Old 01-30-2008
TechSpot Evangelist
 
Location: Four Corners, US
Member since: Dec 2006, 10,624 posts
The drivers are available at your www.hp.com Compaq Presario website for that model, Download them, and follow EXACTLY the instructions on how to install them.
If they are then not detected, take a very careful look at all your connections. The audio card inside that unit burns out easily, and is easily damaged by static electricity. If you used a blower, or a vacuum cleaner, or anything other that canned air gas to clean it, you may have damaged it. Since it is an integral part of your motherboard, you will not easily repair it.
  #4  
Old 01-30-2008
Newcomer, in training
 
Member since: Jan 2008, 2 posts
im gonna try to contact hp/compaq still not working...
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