TechSpot

0x0000007e

By angelshells
Feb 12, 2010
  1. i keep getting this error code : STOP 0x0000007e (0xc0000005, 0x916619AA,0x8CF17628,0X8CF17200) and it has been occuring everytime i try to start up major program or a game. could it be a graphics card or driver error? It also wont allow me to zip or attach my minidump files manually.... well i hope you guys can help and this one down here happened when i was typing this thank god for firefox xD saving my post. :p

    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 1033

    Additional information about the problem:
    BCCode: e3
    BCP1: 86D5C458
    BCP2: 8573DD48
    BCP3: 874BC3C8
    BCP4: 00000003
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\021210-13369-01.dmp
    C:\Users\Angels\AppData\Local\Temp\WER-33930-0.sysdata.xml
     
  2. angelshells

    angelshells TS Rookie Topic Starter

    new BSoD already....

    i just now got this one...



    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 1033

    Additional information about the problem:
    BCCode: a
    BCP1: C788E3F5
    BCP2: 00000002
    BCP3: 00000001
    BCP4: 82E26839
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\021210-25521-01.dmp
    C:\Users\Angels\AppData\Local\Temp\WER-44070-0.sysdata.xml
     
  3. Broni

    Broni Malware Annihilator Posts: 48,033   +271

    Download BlueScreenView
    No installation required.
    Double click on BlueScreenView.exe file to run the program.
    When scanning is done, go Edit>Select All.
    Go File>Save Selected Items, and save the report as BSOD.txt.
    Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.
     
  4. angelshells

    angelshells TS Rookie Topic Starter

    Bsod Viewer

    okay thank you for that here is what it says and for some reason there is now only one minidump file.... well anyway this is from my latest BSOD


    Dump File : 021210-25521-01.dmp
    Crash Time : 2/12/2010 5:35:30 PM
    Bug Check String : IRQL_NOT_LESS_OR_EQUAL
    Bug Check Code : 0x0000000a
    Parameter 1 : 0xc788e3f5
    Parameter 2 : 0x00000002
    Parameter 3 : 0x00000001
    Parameter 4 : 0x82e26839
    Caused By Driver : halmacpi.dll
    Caused By Address : halmacpi.dll+3839
    File Description : Hardware Abstraction Layer DLL
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
    Processor : 32-bit
    Computer Name :
    Full Path : C:\Windows\minidump\021210-25521-01.dmp
    Processors Count : 2
    Major Version : 15
    Minor Version : 7600
    ==================================================
     
  5. Broni

    Broni Malware Annihilator Posts: 48,033   +271

    Well, from one dump file it's basically impossible to diagnose anything, so I'm afraid, we'll have to wait for more errors.

    Let's check something.

    Download, and install SpeedFan: http://www.almico.com/sfdownload.php
    Post your computer temperatures:

    [​IMG]

    Provide processor info (hold Windows logo key, and hit Pause/Break key to find out).

    Provide two readings, while computer idle and while playing some demanding game.
     
  6. angelshells

    angelshells TS Rookie Topic Starter

    okay ill give it it a try but idk if ill be able to play a any a game if i cant ill tell you and ill give you the dump info from the probably impending bsod :p lol but ok ill give it a try..
     
  7. Broni

    Broni Malware Annihilator Posts: 48,033   +271

    OK :).....
     
  8. angelshells

    angelshells TS Rookie Topic Starter

    idle

    okay here are readings for idle
     

    Attached Files:

  9. angelshells

    angelshells TS Rookie Topic Starter

    game

    readings playing game. amazingly i was able to start it up for once without the BSOD..
     

    Attached Files:

  10. angelshells

    angelshells TS Rookie Topic Starter

    New Bsod

    ==================================================
    Dump File : 021210-16068-01.dmp
    Crash Time : 2/12/2010 6:29:01 PM
    Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
    Bug Check Code : 0x1000007e
    Parameter 1 : 0xc0000005
    Parameter 2 : 0x932ea592
    Parameter 3 : 0x9d542fc4
    Parameter 4 : 0x9d542ba0
    Caused By Driver : nvlddmkm.sys
    Caused By Address : nvlddmkm.sys+4ac592
    File Description : NVIDIA Windows Kernel Mode Driver, Version 196.21
    Product Name : NVIDIA Windows Kernel Mode Driver, Version 196.21
    Company : NVIDIA Corporation
    File Version : 8.17.11.9621
    Processor : 32-bit
    Computer Name :
    Full Path : C:\Windows\minidump\021210-16068-01.dmp
    Processors Count : 2
    Major Version : 15
    Minor Version : 7600
    ==================================================
     
  11. Broni

    Broni Malware Annihilator Posts: 48,033   +271

    Your video card idle temperature seems to be little bit high at 61C. CPU seems to be perfectly fine.
    Do you have on-board video, or separate video card?
    When was the last time, you cleaned inside the case (assuming, it's a desktop)?
     
     
  12. angelshells

    angelshells TS Rookie Topic Starter

    xD found out where the .dmp files went

    xD i found out where the dump files went xD i forgot i tried to move them out of the folder and then zip them... well here are the other dump files with old ones


    ==================================================
    Dump File : 021210-16068-01.dmp
    Crash Time : 2/12/2010 6:29:01 PM
    Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
    Bug Check Code : 0x1000007e
    Parameter 1 : 0xc0000005
    Parameter 2 : 0x932ea592
    Parameter 3 : 0x9d542fc4
    Parameter 4 : 0x9d542ba0
    Caused By Driver : nvlddmkm.sys
    Caused By Address : nvlddmkm.sys+4ac592
    File Description : NVIDIA Windows Kernel Mode Driver, Version 196.21
    Product Name : NVIDIA Windows Kernel Mode Driver, Version 196.21
    Company : NVIDIA Corporation
    File Version : 8.17.11.9621
    Processor : 32-bit
    Computer Name :
    Full Path : C:\Windows\minidump\021210-16068-01.dmp
    Processors Count : 2
    Major Version : 15
    Minor Version : 7600
    ==================================================

    ==================================================
    Dump File : 021210-25521-01.dmp
    Crash Time : 2/12/2010 5:35:30 PM
    Bug Check String : IRQL_NOT_LESS_OR_EQUAL
    Bug Check Code : 0x0000000a
    Parameter 1 : 0xc788e3f5
    Parameter 2 : 0x00000002
    Parameter 3 : 0x00000001
    Parameter 4 : 0x82e26839
    Caused By Driver : halmacpi.dll
    Caused By Address : halmacpi.dll+3839
    File Description : Hardware Abstraction Layer DLL
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
    Processor : 32-bit
    Computer Name :
    Full Path : C:\Windows\minidump\021210-25521-01.dmp
    Processors Count : 2
    Major Version : 15
    Minor Version : 7600
    ==================================================

    ==================================================
    Dump File : 021210-13369-01.dmp
    Crash Time : 2/12/2010 5:13:50 PM
    Bug Check String : RESOURCE_NOT_OWNED
    Bug Check Code : 0x000000e3
    Parameter 1 : 0x86d5c458
    Parameter 2 : 0x8573dd48
    Parameter 3 : 0x874bc3c8
    Parameter 4 : 0x00000003
    Caused By Driver : win32k.sys
    Caused By Address : win32k.sys+bbb4d
    File Description : Multi-User Win32 Driver
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
    Processor : 32-bit
    Computer Name :
    Full Path : C:\Windows\minidump\021210-13369-01.dmp
    Processors Count : 2
    Major Version : 15
    Minor Version : 7600
    ==================================================

    ==================================================
    Dump File : 021210-16910-01.dmp
    Crash Time : 2/12/2010 4:50:09 PM
    Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
    Bug Check Code : 0x1000007e
    Parameter 1 : 0xc0000005
    Parameter 2 : 0x916619aa
    Parameter 3 : 0x8cf17628
    Parameter 4 : 0x8cf17200
    Caused By Driver : nvlddmkm.sys
    Caused By Address : nvlddmkm.sys+44b9aa
    File Description : NVIDIA Windows Kernel Mode Driver, Version 196.21
    Product Name : NVIDIA Windows Kernel Mode Driver, Version 196.21
    Company : NVIDIA Corporation
    File Version : 8.17.11.9621
    Processor : 32-bit
    Computer Name :
    Full Path : C:\Windows\minidump\021210-16910-01.dmp
    Processors Count : 2
    Major Version : 15
    Minor Version : 7600
    ==================================================

    ==================================================
    Dump File : 021210-15256-01.dmp
    Crash Time : 2/12/2010 4:35:18 PM
    Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
    Bug Check Code : 0x00000050
    Parameter 1 : 0xc7a05195
    Parameter 2 : 0x00000000
    Parameter 3 : 0x9133fbd3
    Parameter 4 : 0x00000002
    Caused By Driver : nvlddmkm.sys
    Caused By Address : nvlddmkm.sys+309802
    File Description : NVIDIA Windows Kernel Mode Driver, Version 196.21
    Product Name : NVIDIA Windows Kernel Mode Driver, Version 196.21
    Company : NVIDIA Corporation
    File Version : 8.17.11.9621
    Processor : 32-bit
    Computer Name :
    Full Path : C:\Windows\minidump\021210-15256-01.dmp
    Processors Count : 2
    Major Version : 15
    Minor Version : 7600
    ==================================================

    ==================================================
    Dump File : 021210-16426-01.dmp
    Crash Time : 2/12/2010 4:29:55 PM
    Bug Check String : IRQL_NOT_LESS_OR_EQUAL
    Bug Check Code : 0x0000000a
    Parameter 1 : 0x9b9519a4
    Parameter 2 : 0x00000002
    Parameter 3 : 0x00000001
    Parameter 4 : 0x82af5a40
    Caused By Driver : ntkrnlpa.exe
    Caused By Address : ntkrnlpa.exe+4685b
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7600.16481 (win7_gdr.091207-1941)
    Processor : 32-bit
    Computer Name :
    Full Path : C:\Windows\minidump\021210-16426-01.dmp
    Processors Count : 2
    Major Version : 15
    Minor Version : 7600
    ==================================================

    ==================================================
    Dump File : 021210-15802-01.dmp
    Crash Time : 2/12/2010 4:26:54 PM
    Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
    Bug Check Code : 0x00000050
    Parameter 1 : 0x87dd2004
    Parameter 2 : 0x00000000
    Parameter 3 : 0x90ae6f04
    Parameter 4 : 0x00000000
    Caused By Driver : ntkrnlpa.exe
    Caused By Address : ntkrnlpa.exe+859e3
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7600.16481 (win7_gdr.091207-1941)
    Processor : 32-bit
    Computer Name :
    Full Path : C:\Windows\minidump\021210-15802-01.dmp
    Processors Count : 2
    Major Version : 15
    Minor Version : 7600
    ==================================================

    ==================================================
    Dump File : 021210-22354-01.dmp
    Crash Time : 2/12/2010 2:20:13 PM
    Bug Check String : IRQL_NOT_LESS_OR_EQUAL
    Bug Check Code : 0x0000000a
    Parameter 1 : 0x62349d5c
    Parameter 2 : 0x00000002
    Parameter 3 : 0x00000001
    Parameter 4 : 0x82a0d839
    Caused By Driver : halmacpi.dll
    Caused By Address : halmacpi.dll+3839
    File Description : Hardware Abstraction Layer DLL
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
    Processor : 32-bit
    Computer Name :
    Full Path : C:\Windows\minidump\021210-22354-01.dmp
    Processors Count : 2
    Major Version : 15
    Minor Version : 7600
    ==================================================

    ==================================================
    Dump File : 021210-15927-01.dmp
    Crash Time : 2/12/2010 1:27:42 PM
    Bug Check String : IRQL_NOT_LESS_OR_EQUAL
    Bug Check Code : 0x0000000a
    Parameter 1 : 0x202f1f7c
    Parameter 2 : 0x00000002
    Parameter 3 : 0x00000001
    Parameter 4 : 0x82a790af
    Caused By Driver : halmacpi.dll
    Caused By Address : halmacpi.dll+fe87
    File Description : Hardware Abstraction Layer DLL
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
    Processor : 32-bit
    Computer Name :
    Full Path : C:\Windows\minidump\021210-15927-01.dmp
    Processors Count : 2
    Major Version : 15
    Minor Version : 7600
    ==================================================
     
  13. angelshells

    angelshells TS Rookie Topic Starter

    desktop info

    i last cleaned the case a month ago. its a seperate graphics card.
     
  14. Broni

    Broni Malware Annihilator Posts: 48,033   +271

    This is how I see it (just a diagnosis, like with doctors, I may be wrong :))
    Errors like PAGE_FAULT_IN_NONPAGED_AREA and IRQL_NOT_LESS_OR_EQUAL usually indicate RAM issues.
    It can be regular computer RAM, or video RAM.
    On a top of it, you have quite few nvlddmkm.sys errors, which would point toward your video card.
    Additionally, you have some halmacpi.dll (Hardware Abstraction Layer DLL) errors.

    You can try to reinstall your video driver, but I'm leaning more toward video card overheating, or video card itself going bad.
     
  15. angelshells

    angelshells TS Rookie Topic Starter

    i doubt my vid card is bad because it was working fine earlier today it just now started i am reinstalling my video card tuner from EVGA soo i can manipulate the fan speed and ill will give you an update when it cools of and ill will run my game again for about an 2 hrs and see if it still shuts off

    Even if its bad thank god for lifetime warrantys hehe :haha:
     
  16. Broni

    Broni Malware Annihilator Posts: 48,033   +271

    Keep us posted :)
     
  17. angelshells

    angelshells TS Rookie Topic Starter

    idle temps with new fan speeds kept it idle for maybe 30 min and it steadied gonna start game now and keep it running for maybe 2 hrs
     
  18. angelshells

    angelshells TS Rookie Topic Starter

    xD forgot to attach it
     

    Attached Files:

  19. Broni

    Broni Malware Annihilator Posts: 48,033   +271

    OK. Let me know, how it goes...
     
  20. angelshells

    angelshells TS Rookie Topic Starter

    problem solved

    it was apparently my graphics card overheating cuz i left the game on all night, and woke up today and it was still running and the card was still around 55 degrees celsius
     
  21. Broni

    Broni Malware Annihilator Posts: 48,033   +271

    Cool beans :)
     
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