Hi
Can anyone cast their professional opinion over a problem I am experiencing on both of our laptops? I don't know if it is virus/malware related or if it is a hardware fault - The 2 laptops:
ACER Aspire One Happy N55DQpp
Toshiba Satellite C650
Both have acquired the same problem:
Web pages when clicked on are displayed in webcode so have to refresh
Cannot install ANY program, nor can we run anything downloaded from a website
eg. NSIS error on every program we attempt to install, Windows found a problem(digital signature), File corrupt, download a new copy etc etc.Tried to install Hijack This & error message stated that the installation directory should be a local hard drive....when I assume my C: drive is a local hard drive & windows cannot complete the extraction - the destination file could not be created??
I took both machines to our local repair shop to have them wiped & a new Windows 7 copy installed however I don't know if they have formatted & installed or just installed & kept the problem.
It's at this point I am stuck as to what to do...I can't install, run or download anything! My wife is also experiencing page loading problems on her Iphone whilst connected to our home connection.
So far I have tried to install adadware, ASWMBR, Rootkitbuster just to see if they install but no luck...can't even download Firefox - says the file is corrupt when I try to run the setup
Apologies for my lack of knowledge but to what extent can a modem, router/internet connection be affected if both PC's are infected?
Any ideas?....
Can anyone cast their professional opinion over a problem I am experiencing on both of our laptops? I don't know if it is virus/malware related or if it is a hardware fault - The 2 laptops:
ACER Aspire One Happy N55DQpp
Toshiba Satellite C650
Both have acquired the same problem:
Web pages when clicked on are displayed in webcode so have to refresh
Cannot install ANY program, nor can we run anything downloaded from a website
eg. NSIS error on every program we attempt to install, Windows found a problem(digital signature), File corrupt, download a new copy etc etc.Tried to install Hijack This & error message stated that the installation directory should be a local hard drive....when I assume my C: drive is a local hard drive & windows cannot complete the extraction - the destination file could not be created??
I took both machines to our local repair shop to have them wiped & a new Windows 7 copy installed however I don't know if they have formatted & installed or just installed & kept the problem.
It's at this point I am stuck as to what to do...I can't install, run or download anything! My wife is also experiencing page loading problems on her Iphone whilst connected to our home connection.
So far I have tried to install adadware, ASWMBR, Rootkitbuster just to see if they install but no luck...can't even download Firefox - says the file is corrupt when I try to run the setup
Apologies for my lack of knowledge but to what extent can a modem, router/internet connection be affected if both PC's are infected?
Any ideas?....