Hi i am a 15 year old student and I have owned a Toshiba Satellite laptop for just under 2 years. It has been perfect, a bit slow but I can live with that. There are just two problems. One minor, and one...a bit bigger.
1. Whenever I open iTunes my whole computer freezes. The mouse moves, but clicking on anything is unresponsive. The only way I can turn the thing off to reboot is by holding down the power button. I have uninstalled and reinstalled iTunes several times but to no avail. I have no mysterious plug-ins or downloads that could be causing this.
and 2. My computer starts generally freezing. The only forewarning of this is a whirring noise coming from inside the laptop. Then a pause, then another whirr. Sometimes the whole thing freezes like above, but it can shut down by itself, or hit a blue screen before doing so. A couple of times I have been quick enough to write down what is on the blue screen. Something along the lines of PFN_list_corrupt. I'm sure that will mean something to most of you, just not me
After i reboot the laptop it comes to a black screen which says: One of your disks needs to be checked for consistency.
If anyone can help me with this it would be much appreciated. i have no knowledge of the "spec" of my laptop, so if you would like me to find that out, please let me know how to!
Thanks,
Will
1. Whenever I open iTunes my whole computer freezes. The mouse moves, but clicking on anything is unresponsive. The only way I can turn the thing off to reboot is by holding down the power button. I have uninstalled and reinstalled iTunes several times but to no avail. I have no mysterious plug-ins or downloads that could be causing this.
and 2. My computer starts generally freezing. The only forewarning of this is a whirring noise coming from inside the laptop. Then a pause, then another whirr. Sometimes the whole thing freezes like above, but it can shut down by itself, or hit a blue screen before doing so. A couple of times I have been quick enough to write down what is on the blue screen. Something along the lines of PFN_list_corrupt. I'm sure that will mean something to most of you, just not me
After i reboot the laptop it comes to a black screen which says: One of your disks needs to be checked for consistency.
If anyone can help me with this it would be much appreciated. i have no knowledge of the "spec" of my laptop, so if you would like me to find that out, please let me know how to!
Thanks,
Will