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8 step logs attached

By familyman14
Dec 17, 2008
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  1. Hello, My computer is running very slow. I have attached the logs as per the 8 step program you have advised me to do. Thank you for taking a look. Happy Holidays, Sean.
  2. rf6647

    rf6647 TechSpot Maniac Posts: 931

    Remarks -
    • It was unexpected that MBAM was clean and SAS detected TDSS
      • Rootkit.TDSServ - HKLM\SYSTEM\CurrentControlSet\Services\TDSSserv.sys
    • MBAM is weeks old

    Supplement to guide. Successive scans used to uncover additional infections.
    • Update both MBAM & SAS. Rerun them both.

    • This effort is complete when logs report NO infections/threats, or reporting something it can not clean.
      • Typically extra repeat scans are not needed
      .
    • Install & run ComboFix. Instructions referenced below.
      • ComboFix is a very effective tool that scans / fixes hard to clean infections. Additionally, it includes diagnostic information.
      • Uninstall old copy of ComboFix - if used previously.

    • Examine the last few lines in the log for ‘Completion time:’ ……. ‘machine was rebooted

    • Restart the computer, if first run of ComboFix did not concluded with ‘reboot’.

    • Repeat ComboFix.

    • Restart the computer

    • Scan with HJT.

    • Posts logs. Report progress & what changes are observed. Include logs that found infections.
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