8 step virus removal

By bandj61508
Jun 10, 2009
  1. my searches from ie redirect me to random pages and is going slow. plus my system restore doesnt work and you cant even make a new restore point and my defrag is GONE, I cant find it on my comp anywhere SO i am following the 8 steps and when i get to step 4 i download the malwarebytes thing and after its done i try to open it up and nothing happens. please help me.... my husband is flipping out...
  2. touch

    touch TS Rookie Posts: 978

    Hello bandj61508

    Let´s try malwarebyte again, slightly different ->

    Download malwarebyte
    Save the file as setup.exe

    Run the setup.exe file
    When it gets to the final step of the installation it will seem like it hasn't but it will take anywhere from 15mins to an hour to get through that step so just let it do its thing.
    If automatic update fail, download the manual update ->

    Go into the Malware folder in through Program Files
    Rename the mbam.exe to and run it.
    Do a full computer scan
    Check all and remove/fix/delete them.

    Restart your computer and post the log
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