8-step Viruses/Spyware/Malware Preliminary Removal Instructions

Status
Not open for further replies.
Followed 8 steps; everything works except task manager

Major malware attack (twice); mcaffe. avg and msoft no help
Major challenge: constant ie redirecting and unable to open task manager; virus protection panic program mimicry (ex. PC Defender, etc)

Used system restoration
Googled to your site
Followed 8 step program; cleaned up pc and appeared sober until step 8

ie 7 browser still redirecting and task manager still won't open
hope the logs give you a direction for me or i'll have to resort to contacting msoft tech again
using avast and windows defender, but not married to either
witholding use of firefox until this gets cleaned up
logs attached; appreciate all the help so far....my faith is you will be able to help me finish the restoration
 
Additional note: couldn't get hijak to clear host file; re: malware created new host file and lableled my original with "old" extension. I reversed what was done and now no more redirects
 
Status
Not open for further replies.
Back