Hi Everyone,
I've come seeking help fixing my girlfriend's laptop. It was browser-hijacked early last year and although it no longer redirects, the computer just kept getting slower - both processor and internet connection. It got so bad that we had to system restore it back to factory settings... but Avast STILL found a virus.
Full System Scan and Boot-time Scan both show no infection now, but the 8 Steps picked up lots of things. I've attached the logs below. Thankfully the laptop and its internet connection are both running quicker.
Thanks in advance
P.S. In order to restore the system, we had to move all of her photos and documents onto an external drive so as not to lose them. Is it likely they will be infected too? Can we safely move them back onto the laptop?
I've come seeking help fixing my girlfriend's laptop. It was browser-hijacked early last year and although it no longer redirects, the computer just kept getting slower - both processor and internet connection. It got so bad that we had to system restore it back to factory settings... but Avast STILL found a virus.
Full System Scan and Boot-time Scan both show no infection now, but the 8 Steps picked up lots of things. I've attached the logs below. Thankfully the laptop and its internet connection are both running quicker.
Thanks in advance
P.S. In order to restore the system, we had to move all of her photos and documents onto an external drive so as not to lose them. Is it likely they will be infected too? Can we safely move them back onto the laptop?