Hello, I have been having a number of issues with my XP system. I first noticed losing the XP 'appearance'. I then noticed losing audio playback. I also lost my installed printers and my system restore points were gone. Other than that, my system has trouble mounting an external USB hard drive and I am having issues installing / uninstalling certain software. I get an error relating to the Windows Installer (unable to access). I have been working on solving these issues without any luck. I just completed the 'UPDATED 8-step Viruses/Spyware/Malware Preliminary Removal Instructions' and have attached my log files. If anyone could lend some help, it would be greatly appreciated. I have not attached the SuperAntiSpyware log as I was unable to install it on my system. This related to the Windows Installer error I mentioned earlier. I was also unable to update Java for this reason. Any help would be great. If you have any questions, please let me know. Thank you in advance. Happy New Year!