8 steps followed, still problems files attached

By beemay
Feb 2, 2010
  1. Hi, did a stupid thing and tried downloading a reg key for a programme ...duh..dumb I know..........ever since have had slow loading pages,did malware scans and got rid of a few trojans. since then have been having problems in both IE and firefox with redirecting of search pages.

    i used the superantyspyware with no problems yesterday and thought I had put the post here but it dissapeared. anyhoo have deleted that log by mistake.

    superantispyware will not start today,as soon as I click scan I get the BSOD and computer restarts.

    so am attatching the malaware and hijack this logs.

    thanks for your help

    Attached Files:

  2. beemay

    beemay TS Rookie Topic Starter

    I forgot...

    to say ....please :)
  3. Bobbye

    Bobbye Helper on the Fringe Posts: 16,335   +36

    You have a DNS Changes malware infection. Please do the following:

    You will need to do a DNS Flush, then reset your router.
    Start> Run> type cmd> enter> at the C prompt type ipconfig /flushdns (note space before the /)

    Exit the Command prompt when finished and shut the system down.-

    • [1]. Shut down your computer, and any other computer connected to your router.
      [2]. On the back of the router, there should be a small hole or button labelled RESET. Using a bent paper clip or similar item, hold that in continuously for twenty seconds.
      [3]. Unplug the router. Wait sixty seconds.
      [4].Now holding again the reset button, plug it back in. Continue holding the reset button for twenty seconds. Unplug the router again.
      [5].With the router unplugged, start your computer. Run MBAM again.
      [6].Connect to the router again. The turn the router back on.
      [7].When it stabilizes, reboot your workstation and try to access the internet. If you have any issues, access the Router configuration page and re-enter your authentication information.
      [8]. Reboot the system and test the internet. You may have to reconfigure the router settings based on your setup.

    Rescna with HijackThis and include new log with the Mbam log.
  4. beemay

    beemay TS Rookie Topic Starter


    You may have to reconfigure the router settings based on your setup.

    How do I do this? I want to know how before I reset the router......I'm a bit lost ..
  5. Bobbye

    Bobbye Helper on the Fringe Posts: 16,335   +36

    Don't be lost worrying about something you may not have to do. Please follow the directions that were given. You should notice an improvement afterwards.
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