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8 Steps Results

By boby509
Jun 19, 2009
  1. Avira found a file and removed it repaired it.

    Here are the rest of the logs.
     
  2. touch

    touch TS Rookie Posts: 978

    They looks clean to me. Any problems with your computer ?
     
  3. boby509

    boby509 TS Rookie Topic Starter Posts: 20

    Yes I have the following stop error

    STOP 0x0000008E
    tdx.sys

    Pyscial memory dump failed with status 0x0000185
     
  4. touch

    touch TS Rookie Posts: 978

    Ok.

    Click here: http://www.gmer.net/
    and download the installer for Gmer to your desktop, then click that file to run Gmer.
    (scroll down, and click on – Download Exe – Button)

    If on it's opening scan Gmer locates items shown in red or indicates "hidden" or "rootkit", stop there, and click on the Copy button and rightclick on your Desktop, choose "New" > Text document. Once the file is created, open it and rightclick again and choose Paste. Copy the information and post it here please. We don't want any crashes just from taking an initial look at things.

    If not, then click on Scan (before scanning, make sure all other running programs are closed and no other actions like a scheduled antivirus scan will occur while this scan completes. Also do not use your computer during the scan).

    When completed, click on the Copy button and rightclick on your Desktop, choose "New" > Text document. Once the file is created, open it and rightclick again and choose Paste. Copy the information and attach it here please.
     
  5. boby509

    boby509 TS Rookie Topic Starter Posts: 20

    Here is the log.
     
  6. touch

    touch TS Rookie Posts: 978

    Download Gmer's mbr.exe from http://www2.gmer.net/mbr/mbr.exe
    and place it on your C drive (so the file is then C:\mbr.exe).
    Then click mbr.exe to run the scan (a window will open briefly, then close). The scan will create a mbr.log on your C drive as well (C:\mbr.log). Please attach those contents in your next reply.
     
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