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[Solved] [Active] IE popups, clicking sounds, and volume issues - logs attached

Discussion in 'Virus and Malware Removal' started by MM225, Jul 20, 2010.

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  1. Broni Malware Annihilator

    You're very welcome :)

    Uninstall Combofix:
    Go Start > Run [Vista users, go Start>"Start search"]
    Type in:
    Combofix /Uninstall
    Note the space between the "Combofix" and the "/Uninstall"
    Click OK (Vista users - press Enter).
    Restart computer.

    ====================================================================

    Download OTL to your Desktop.

    * Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
    * Under the Custom Scan box paste this in:



    netsvcs
    drivers32 /all
    %SYSTEMDRIVE%\*.*
    %systemroot%\system32\Spool\prtprocs\w32x86\*.dll
    %systemroot%\system32\*.wt
    %systemroot%\system32\*.ruy
    %systemroot%\Fonts\*.com
    %systemroot%\Fonts\*.dll
    %systemroot%\system32\spool\prtprocs\w32x86\*.tmp
    %systemroot%\*. /mp /s
    /md5start
    /md5stop
    CREATERESTOREPOINT
    %systemroot%\system32\*.dll /lockedfiles
    %systemroot%\Tasks\*.job /lockedfiles
    %systemroot%\System32\config\*.sav
    %systemroot%\system32\user32.dll /md5
    %systemroot%\system32\ws2_32.dll /md5
    %systemroot%\system32\ws2help.dll /md5
    HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs



    * Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
    • When the scan completes, it will open two notepad windows: OTL.txt and Extras.txt. These are saved in the same location as OTL.
    • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post them back here.
    Broni, Jul 30, 2010
    #21

  2. Broni Malware Annihilator

    When you're done with OTL....

    There is a new Combofix version, which deals with MBR infection, so I want to make sure, that infection is really gone.
    You uninstalled Combofix, but make sure, there is no any Combofix file on your desktop.
    Then...
    Download fresh copy from HERE
    Run it and post resulting log.
    Broni, Jul 30, 2010
    #22

  3. MM225 Newcomer, in training

    OTL & Extras logs

    Here are the logs from OTL:

    Attached Files:

    MM225, Jul 31, 2010
    #23

  4. Broni Malware Annihilator

    Before I review your OTL log, please read my previous reply (#22).
    Broni, Jul 31, 2010
    #24

  5. MM225 Newcomer, in training

    Here's the new combofix log - sorry but it's also too long to copy/paste.

    Attached Files:

    MM225, Jul 31, 2010
    #25

  6. Broni Malware Annihilator

    Good :)

    Uninstall Combofix:
    Go Start > Run [Vista users, go Start>"Start search"]
    Type in:
    Combofix /Uninstall
    Note the space between the "Combofix" and the "/Uninstall"
    Click OK (Vista users - press Enter).
    Restart computer.

    ======================================================================

    You're running low on C drive free space:
    =====================================================================

    Update your Java version here: http://www.java.com/en/download/installed.jsp

    Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

    Note 2: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

    Now, we need to remove old Java version and its remnants...

    Download JavaRa to your desktop and unzip it to its own folder
    • Run JavaRa.exe (Vista users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
    • Accept any prompts.

    ========================================================================

    Run OTL
    • Under the Custom Scans/Fixes box at the bottom, paste in the following

      Code:
      :OTL
O16 - DPF: Microsoft XML Parser for Java file://C:\WINDOWS\Java\classes\xmldso.cab (Reg Error: Key error.)
O21 - SSODL: 0aMCPClient - {F5DF91F9-15E9-416B-A7C3-7519B11ECBFC} - CLSID or File not found.
[2010/07/10 10:09:19 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Matt\Local Settings\Application Data\xtrwwdxln
[2010/07/10 09:58:19 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\avg9
@Alternate Data Stream - 145 bytes -> C:\Documents and Settings\All Users\Application Data\TEMP:8CEFE51A

:Services

:Reg

:Files

:Commands
[purity]
[emptytemp]
[emptyflash]
[Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • You will get a log that shows the results of the fix. Please post it.
    • Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.
    Broni, Jul 31, 2010
    #26

  7. MM225 Newcomer, in training

    OTL Fix Log is below, and the OTL Quick Scan results are attached here.


    All processes killed
    ========== OTL ==========
    File oft XML Parser for Java file://C:\WINDOWS\Java\classes\xmldso.cab not found.
    Starting removal of ActiveX control Microsoft XML Parser for Java
    Registry error reading value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\Microsoft XML Parser for Java\DownloadInformation\\INF .
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\Microsoft XML Parser for Java\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\Microsoft XML Parser for Java\ not found.
    Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\\0aMCPClient deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{F5DF91F9-15E9-416B-A7C3-7519B11ECBFC}\ not found.
    C:\Documents and Settings\Matt\Local Settings\Application Data\xtrwwdxln folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\avg9\update\prepare\temp folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\avg9\update\prepare folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\avg9\update\backup folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\avg9\update folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\avg9\Temp folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\avg9\scanlogs folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\avg9\Log folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\avg9\emc folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\avg9\Dumps folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\avg9\CfgAll folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\avg9\Cfg folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\avg9\AvgApi folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\avg9\AvgAm folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\avg9\admincli folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\avg9 folder moved successfully.
    ADS C:\Documents and Settings\All Users\Application Data\TEMP:8CEFE51A deleted successfully.
    ========== SERVICES/DRIVERS ==========
    ========== REGISTRY ==========
    ========== FILES ==========
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: Administrator
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: All Users

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 67 bytes
    ->Flash cache emptied: 0 bytes

    User: LocalService
    ->Temp folder emptied: 65748 bytes
    ->Temporary Internet Files folder emptied: 112094 bytes
    ->Flash cache emptied: 4590 bytes

    User: Matt
    ->Temp folder emptied: 56023813 bytes
    ->Temporary Internet Files folder emptied: 201441 bytes
    ->Java cache emptied: 0 bytes
    ->FireFox cache emptied: 35892244 bytes
    ->Google Chrome cache emptied: 235194640 bytes
    ->Apple Safari cache emptied: 0 bytes
    ->Flash cache emptied: 8648 bytes

    User: NetworkService
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 111826 bytes

    User: postgres
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 78991 bytes
    ->Flash cache emptied: 3384 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32\dllcache .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 664 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 136019 bytes
    RecycleBin emptied: 28270524 bytes

    Total Files Cleaned = 340.00 mb


    [EMPTYFLASH]

    User: Administrator
    ->Flash cache emptied: 0 bytes

    User: All Users

    User: Default User
    ->Flash cache emptied: 0 bytes

    User: LocalService
    ->Flash cache emptied: 0 bytes

    User: Matt
    ->Flash cache emptied: 0 bytes

    User: NetworkService

    User: postgres
    ->Flash cache emptied: 0 bytes

    Total Flash Files Cleaned = 0.00 mb


    OTL by OldTimer - Version 3.2.9.1 log created on 07312010_153432

    Files\Folders moved on Reboot...
    File move failed. C:\WINDOWS\temp\_avast5_\Webshlock.txt scheduled to be moved on reboot.

    Registry entries deleted on Reboot...

    Attached Files:

    MM225, Jul 31, 2010
    #27

  8. Broni Malware Annihilator

    Good job :)

    Last scans...

    1. Download Security Check from HERE, and save it to your Desktop.
    • Double-click SecurityCheck.exe
    • Follow the onscreen instructions inside of the black box.
    • A Notepad document should open automatically called checkup.txt; please post the contents of that document.


    2. Download Temp File Cleaner (TFC)
    Double click on TFC.exe to run the program.
    Click on Start button to begin cleaning process.
    TFC will close all running programs, and it may ask you to restart computer.


    3. Go to Kaspersky website and perform an online antivirus scan.

    1. Disable your active antivirus program.
    2. Read through the requirements and privacy statement and click on Accept button.
    3. It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
    4. When the downloads have finished, click on Settings.
    5. Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:

    • Spyware, Adware, Dialers, and other potentially dangerous programs
      [*] Archives
      [*] Mail databases
    6. Click on My Computer under Scan.
    7. Once the scan is complete, it will display the results. Click on View Scan Report.
    8. You will see a list of infected items there. Click on Save Report As....
    9. Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button. Then post it here.
    Broni, Jul 31, 2010
    #28

  9. MM225 Newcomer, in training

    checkup.txt:

    Results of screen317's Security Check version 0.99.4
    Windows XP Service Pack 3
    Internet Explorer 7 Out of date!
    ``````````````````````````````
    Antivirus/Firewall Check:
    Windows Firewall Enabled!
    avast! Free Antivirus
    ```````````````````````````````
    Anti-malware/Other Utilities Check:
    Ad-Aware
    Malwarebytes' Anti-Malware
    Java(TM) 6 Update 21
    Out of date Java installed!
    Adobe Flash Player 10.0.42.34
    Japanese Fonts Support For Adobe Reader 9
    Mozilla Firefox (3.5.11) Firefox Out of Date!
    ````````````````````````````````
    Process Check:
    objlist.exe by Laurent
    Ad-Aware AAWService.exe is disabled!
    Ad-Aware AAWTray.exe is disabled!
    Comodo Firewall cmdagent.exe
    Comodo Firewall cfp.exe
    Alwil Software Avast5 AvastSvc.exe
    ALWILS~1 Avast5 avastUI.exe
    ````````````````````````````````
    DNS Vulnerability Check:
    GREAT! (Not vulnerable to DNS cache poisoning)

    ``````````End of Log````````````
    MM225, Jul 31, 2010
    #29

  10. Broni Malware Annihilator

    Please, bring Firefox to its current version: 3.6.8
    Broni, Jul 31, 2010
    #30

  11. MM225 Newcomer, in training

    Updated Firefox, then the restarted Firefox browser recommended that I update Flash - I did that as well. I mostly use Chrome anyway but here's the updated security check log:

    Results of screen317's Security Check version 0.99.4
    Windows XP Service Pack 3
    Internet Explorer 7 Out of date!
    ``````````````````````````````
    Antivirus/Firewall Check:
    Windows Firewall Enabled!
    avast! Free Antivirus
    ```````````````````````````````
    Anti-malware/Other Utilities Check:
    Ad-Aware
    Malwarebytes' Anti-Malware
    Java(TM) 6 Update 21
    Out of date Java installed!
    Adobe Flash Player 10.1.53.64
    Japanese Fonts Support For Adobe Reader 9
    Mozilla Firefox (3.6.8)
    ````````````````````````````````
    Process Check:
    objlist.exe by Laurent
    Ad-Aware AAWService.exe is disabled!
    Ad-Aware AAWTray.exe is disabled!
    Comodo Firewall cmdagent.exe
    Alwil Software Avast5 AvastSvc.exe
    ALWILS~1 Avast5 avastUI.exe
    ````````````````````````````````
    DNS Vulnerability Check:
    GREAT! (Not vulnerable to DNS cache poisoning)

    ``````````End of Log````````````
    MM225, Jul 31, 2010
    #31

  12. MM225 Newcomer, in training

    Kapersky scanner is still running. Looks like it'll be another hour or so.
    MM225, Jul 31, 2010
    #32

  13. Broni Malware Annihilator

    No problem :)
    Broni, Jul 31, 2010
    #33

  14. MM225 Newcomer, in training

    Kaspersky results:


    --------------------------------------------------------------------------------
    KASPERSKY ONLINE SCANNER 7.0: scan report
    Saturday, July 31, 2010
    Operating system: Microsoft Windows XP Home Edition Service Pack 3 (build 2600)
    Kaspersky Online Scanner version: 7.0.26.13
    Last database update: Saturday, July 31, 2010 18:24:16
    Records in database: 4182023
    --------------------------------------------------------------------------------

    Scan settings:
    scan using the following database: extended
    Scan archives: yes
    Scan e-mail databases: yes

    Scan area - My Computer:
    C:\
    D:\
    Y:\

    Scan statistics:
    Objects scanned: 147217
    Threats found: 1
    Infected objects found: 1
    Suspicious objects found: 0
    Scan duration: 02:41:24


    File name / Threat / Threats count
    C:\Program Files\Snes9x\Snes9XW.dll Infected: Trojan-Dropper.Win32.Mudrop.jku 1

    Selected area has been scanned.
    MM225, Jul 31, 2010
    #34

  15. Broni Malware Annihilator

    Run OTL
    • Under the Custom Scans/Fixes box at the bottom, paste in the following

      Code:
      :OTL

:Services

:Reg

:Files
C:\Program Files\Snes9x\Snes9XW.dll

:Commands
[emptytemp]
[emptyflash]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • You will get a log that shows the results of the fix. Please post it.
    • Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.
    Broni, Jul 31, 2010
    #35

  16. MM225 Newcomer, in training

    Fix log pasted below, OTL quick scan log attached:

    All processes killed
    ========== OTL ==========
    ========== SERVICES/DRIVERS ==========
    ========== REGISTRY ==========
    ========== FILES ==========
    C:\Program Files\Snes9x\Snes9XW.dll moved successfully.
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: Administrator
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: All Users

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: LocalService
    ->Temp folder emptied: 66016 bytes
    ->Temporary Internet Files folder emptied: 33170 bytes
    ->Flash cache emptied: 0 bytes

    User: Matt
    ->Temp folder emptied: 106687347 bytes
    ->Temporary Internet Files folder emptied: 650492 bytes
    ->Java cache emptied: 128094 bytes
    ->FireFox cache emptied: 15974493 bytes
    ->Google Chrome cache emptied: 119117521 bytes
    ->Apple Safari cache emptied: 0 bytes
    ->Flash cache emptied: 3885 bytes

    User: NetworkService
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 33170 bytes

    User: postgres
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32\dllcache .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 664 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
    RecycleBin emptied: 0 bytes

    Total Files Cleaned = 231.00 mb


    [EMPTYFLASH]

    User: Administrator
    ->Flash cache emptied: 0 bytes

    User: All Users

    User: Default User
    ->Flash cache emptied: 0 bytes

    User: LocalService
    ->Flash cache emptied: 0 bytes

    User: Matt
    ->Flash cache emptied: 0 bytes

    User: NetworkService

    User: postgres
    ->Flash cache emptied: 0 bytes

    Total Flash Files Cleaned = 0.00 mb


    OTL by OldTimer - Version 3.2.9.1 log created on 08012010_082925

    Files\Folders moved on Reboot...
    File\Folder C:\Documents and Settings\Matt\Local Settings\Temp\hsperfdata_Matt\2744 not found!
    C:\Documents and Settings\Matt\Local Settings\Temporary Internet Files\Content.IE5\QXW2GMQK\info[1].htm moved successfully.
    C:\Documents and Settings\Matt\Local Settings\Temporary Internet Files\Content.IE5\QXW2GMQK\pngbehavior[1].htc moved successfully.
    C:\Documents and Settings\Matt\Local Settings\Temporary Internet Files\AntiPhishing\A0AB7674-8D67-4F4D-B5E1-96FAEADFB79D.dat moved successfully.

    Registry entries deleted on Reboot...

    Attached Files:

    MM225, Aug 1, 2010
    #36

  17. Broni Malware Annihilator

    Good :)

    OTL Clean-Up
    Clean up with OTL:

    * Double-click OTL.exe to start the program.
    * Close all other programs apart from OTL as this step will require a reboot
    * On the OTL main screen, press the CLEANUP button
    * Say Yes to the prompt and then allow the program to reboot your computer.

    If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

    ====================================================================

    Your computer is clean [IMG]

    1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point.

    Turn off System Restore:

    - Windows XP:
    1. Click Start.
    2. Right-click the My Computer icon, and then click Properties.
    3. Click the System Restore tab.
    4. Check "Turn off System Restore".
    5. Click Apply.
    6. When turning off System Restore, the existing restore points will be deleted. Click Yes to do this.
    7. Click OK.
    - Windows Vista and 7:
    1. Click Start.
    2. Right-click the Computer icon, and then click Properties.
    3. Click on System Protection under the Tasks column on the left side
    4. Click on Continue on the "User Account Control" window that pops up
    5. Under the System Protection tab, find Available Disks
    6. Uncheck the box for any drive you wish to disable system restore on (in most cases, drive "C:")
    7. When turning off System Restore, the existing restore points will be deleted. Click "Turn System Restore Off" on the popup window to do this.
    8. Click OK

    2. Restart computer.

    3. Turn System Restore on.

    4. Make sure, Windows Updates are current.

    5. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    6. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    7. Run defrag at your convenience.

    8. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

    9. Please, let me know, how is your computer doing.
    Broni, Aug 1, 2010
    #37

  18. MM225 Newcomer, in training

    Great! The system appears to be totally clean. Thanks so much for your help.
    MM225, Aug 2, 2010
    #38

  19. Broni Malware Annihilator

    Yes!! [IMG]
    Good luck and stay safe :)
    Broni, Aug 2, 2010
    #39
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