whenever i try to run the add/remove programs utility i get an error message. im running xp and when i open the utility it tries to populater the list, then gets this message. the message is titled "Run a DLL as an App" and reads "Run a DLL as an App has encountered a problem and needs to close. Etc..." another problem i am having is there is no drive manager in computer management. so i cannot format or partition any drives. any help would be great.