I'm taking care of this comp for my friend. I don't know how they received this malicious program.
So far i noticed the obvious problem of the Additional Guard Application constant pop up about having these 'viruses' and got to pay $$ to remove them. A bothersome application.
Not only that, when on the internet, it redirects to other sites.
Reliable anti virus programs [ie avast, avira] and anti-malware [malwarebytes anti spyware] are not functioning. It will not run.
However, when i did the preliminary instruction, the anti virus program began to work.
The application stopped popping up...but i think only for temporary. I know this computer has a lot more problems. But since it is not my computer, i can't pin point all of them.
Here is all the logs. There was an astonishing amount of infected files.
Please help. Much is appreciated.
So far i noticed the obvious problem of the Additional Guard Application constant pop up about having these 'viruses' and got to pay $$ to remove them. A bothersome application.
Not only that, when on the internet, it redirects to other sites.
Reliable anti virus programs [ie avast, avira] and anti-malware [malwarebytes anti spyware] are not functioning. It will not run.
However, when i did the preliminary instruction, the anti virus program began to work.
The application stopped popping up...but i think only for temporary. I know this computer has a lot more problems. But since it is not my computer, i can't pin point all of them.
Here is all the logs. There was an astonishing amount of infected files.
Please help. Much is appreciated.