Adobe Acrobat 8.1.1 won't uninstall

By ambushedbaby
Sep 8, 2008
  1. Hi all,
    Recently tried to uninstall AA 8.1.1.
    Went to add/remove programs.
    Removed the app. Said it was gone.
    Deleted the desktop shortcuts.

    Every time I attempt to open Word, or Outlook or Explorer the auto install box pops up and attempts to reinstall it.

    I loaded Foxit to use for pdf's and would like to consign AA to the ether once and for all!

    Any help would be appreciated.
  2. Tedster

    Tedster Techspot old timer..... Posts: 6,000   +15

    try using crap cleaner. it's free.
  3. Knot2Brite

    Knot2Brite TS Rookie Posts: 49

    Adobe has a 10 page paper on how to remove AA 8.
    There is an error. In one section they instruct you to delete files in "Resources" the folder is "Resource"
    Also some of the files to be removed will be loaded in memory and won't delete. Make sure to reboot without any AA files loading.
  4. mscrx

    mscrx TS Rookie Posts: 310

    and make sure no registry keys for adobe reader got left. check:
    hklm\software\microsoft\windows\current version\uninstall
    in the uninstall section you may find potiental links to where install files may still exist.
  5. Mozart

    Mozart TS Rookie

    Everything you were told above makes sense and works, If the files are too corrupted to uninstall try installing it again completely and then uninstall. Just a thought

  6. ambushedbaby

    ambushedbaby TS Rookie Topic Starter Posts: 26

    Thanks for the replies, all.

    I do use CC regularly. Doesn't seem to affect AA 8, tho.

    I'm a bit nervous about messing with the registry. I know just enough to be dangerous. :)

    Also, found the AA uninstall directions. gah. I'll give it a try.
    Anything I should know about what NOT to do in the registry before I get into it?

    Or should I try re-installing it...I hesitate since there seems to be this problem with removal and I'd hate to find myself with double the trouble, if you know what I mean...
  7. swilllx2p

    swilllx2p TS Rookie Posts: 127

    Why not install the lastest version 9.0? Just install that right over top of it and you'll probably be all set.
  8. ambushedbaby

    ambushedbaby TS Rookie Topic Starter Posts: 26

    Any idea if 9.0 has the same uninstall issues?

    I'm planning to stick with Foxit. Works much faster than AA ever did and is comparable in features.
  9. SpiritWind

    SpiritWind TS Rookie Posts: 164

    Adobe removal

    Hi :

    For completely removing that malware-prone Adobe product, I recommend you
    try using the FREE Revo Uninstaller at .

    Researchers found a new hackertoolkit that uses nothing but Adobe securityleaks in order to infect systems. "PDF Xploit Pack" ( )adds all kind of exploits to PDF-files. When a certain exploit has succesfully infected the OS, the IP address is sent to the attackers, so they need to try again. This to reduce the time it takes to manage the bots.

    Use of PDF-files is becoming more and more popular amongst malcreants, this because other toolkits also have PDF exploits now. A year ago only 3% of the exploits were PDF directed.
  10. ambushedbaby

    ambushedbaby TS Rookie Topic Starter Posts: 26

    Nifty little tool there, SpiritWind!
    Did the trick.

    Thanks so much. :)
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