TechSpot

Adware/spyware problem

By dresseroh
Sep 7, 2008
  1. I have what I'm sure is a common problem. My google links are redirected to other locations, my McAfee isn't able to turn certain features of itself back on, and my computer is slow.

    I have read through some early posts like the Julio post and the list of steps to clean my computer. However, my browser continues to redirect the links, so I have problems trying to load HJT and other things that are linked into the previous discussion posts. As such, I can't really follow the listed steps to clean my computer. Can anyone talk me off the ledge/help?

    Thanks very much.

    Dave
     
  2. SpiritWind

    SpiritWind TS Rookie Posts: 164

    Hi Dave :

    Best to start with SPECIFIC info as to the security you already have on your computer ; also would be helpful to know the SPECIFIC Name of your Operating System and the SPECIFIC Name(s) of the "Browser(s)" you use to surf the Net ?

    IF at all possible, should try and Install the FREE Malwarebytes' Anti_Malware
    from www.malwarebytes.org/mbam.php and "Update" it and run its "Full Scan" .

    Do you have any "P2P" program(s), like Bit Comet, Bit Torrent, etc ?

    P.S. "McAfee" is too general; need SPECIFIC Name AND Version Number, etc .
     
  3. dresseroh

    dresseroh TS Rookie Topic Starter

    SpiritWind:
    Thanks for your reply.

    OS: Windows XP 2002 Service Pack 2
    Browser: Windows IE 7.0.5730.13
    McAfee: Security Center, Build 8.1.173

    I don't have any P2P programs.
    The link to the Malwarebyte location won't work for me on this computer; I'll try to save it to disk on another computer and install on problem computer.

    Thanks again,
    Dave
     
  4. tw0rld

    tw0rld TS Maniac Posts: 572   +6

  5. dresseroh

    dresseroh TS Rookie Topic Starter

    Thanks, tw0rld

    As I mentioned in a previous post, I have a hard time following those steps because the computer won't go to any of the links. Can I download the software items on another computer, save them to a disk and then run them on the problem computer?

    Thanks,
    Dave
     
  6. SpiritWind

    SpiritWind TS Rookie Posts: 164

    Security programs

    Hi :

    I do not recommend McAfee products AND as far as I know, their "Security Center"
    ( the version you have is outdated; from WHERE did you get it ? ) does NOT offer
    protection for a computer . Since you are willing to download ( "burn" !? )
    programs to a disk and then run them on the "problem" computer, I recommend
    the Malwarebytes Anti-Malware I previously recommended PLUS the FREE Ver of
    "SUPERAntiSpyware" from www.superantispyware.com AND since you appear
    NOT to have an antiVIRUS program on your computer, the FREE Avast Antivirus
    Home Edition from www.avast.com/eng/avast_4_home.html .

    I take it from your 1st Post that you actually have the latest version of HJT !?
     
  7. dresseroh

    dresseroh TS Rookie Topic Starter

    Ok, I think I was able to install and run each of the recommended programs from the earlier list. Please see the attached logs from the 3 programs.

    Thanks for any additional help,

    Dave
     
  8. tw0rld

    tw0rld TS Maniac Posts: 572   +6

    You need to uninstall one of your Anti-virus Program(Mcafee or Avira).
    Run HJT again and remove the following:

    Also you have too many programs running at windows startup;
    open msconfig(win+r, then type msconfig, then choose selective startup)

    This should lower your startup time alot.

    If your are using IE do the following;

     
Topic Status:
Not open for further replies.

Similar Topics

Add New Comment

You need to be a member to leave a comment. Join thousands of tech enthusiasts and participate.
TechSpot Account You may also...