I have an agere external modem on my e-machine desktop. I have XP SP 2 upgraded to 3. I bought 2 of these modems about 6 or 7 months ago. They work fine on my Compaq laptop with Windows 7.
At first they worked on the e-machine. However, for about the last 3 months, the modem driver (I assume it's the driver) is dropped. Both blue lights go off, and a restart is needed.
I have uninstalled and re-installed. I can find no conflicts on device manager. In administrator tools I get a code 31 error or a "not enough resources."
My e-machine last year just crashed, files were missing, the system was corrupted. I lost my AV program, so I put the computer on a shelf. I went ahead and re-installed Windows XP with a Dell system disk. I signed up for wire less, but I have to drive 15 miles to get a signal. I drove the desktop to town, downloaded the AV program and upgraded to svc. pk. 3. I had the wrong driver for the video but found the one needed for the e-machine. Could I have some Dell driver left that is interfering? I have not kept up with Windows updates because of my slow dial-up. Do I need to take my desktop to town again to update that?
I also wonder if my AV program caused any of this. I have CA Internet Security Suite. I update everyday. I've had CA for years, and they have problems from time to time. I did do a thorough scan of the desk top, but nothing showed up.
There are problems with the phone company lines, although the problems do not affect the laptop. I wonder if they could affect the desktop. Our phone company knows the lines take a hit. When that happens, the phone goes out and may come right back on or stay off for a day or two. They admit they have too many people on the line. I mention this because I doubt I am really connecting at 28,800 bps, my maximum speed, as networking on task manager often shows flat lining. When the modem was working, I was able to get on facebook. It took quite awhile. Now, if I get there, the system freezes; but I usually time out. .
I've been fighting this for months. I know a little about computers but not enough to solve this problem. I read somewhere that a soft usb modem might not have enough power on an older machine.
Any help or suggestions would be appreciated. I have been all over on Google and Microsoft and am at a loss. I like my laptop, but I really need the desk top. I am a senior citizen and need to look at a bigger screen.
Thank you
At first they worked on the e-machine. However, for about the last 3 months, the modem driver (I assume it's the driver) is dropped. Both blue lights go off, and a restart is needed.
I have uninstalled and re-installed. I can find no conflicts on device manager. In administrator tools I get a code 31 error or a "not enough resources."
My e-machine last year just crashed, files were missing, the system was corrupted. I lost my AV program, so I put the computer on a shelf. I went ahead and re-installed Windows XP with a Dell system disk. I signed up for wire less, but I have to drive 15 miles to get a signal. I drove the desktop to town, downloaded the AV program and upgraded to svc. pk. 3. I had the wrong driver for the video but found the one needed for the e-machine. Could I have some Dell driver left that is interfering? I have not kept up with Windows updates because of my slow dial-up. Do I need to take my desktop to town again to update that?
I also wonder if my AV program caused any of this. I have CA Internet Security Suite. I update everyday. I've had CA for years, and they have problems from time to time. I did do a thorough scan of the desk top, but nothing showed up.
There are problems with the phone company lines, although the problems do not affect the laptop. I wonder if they could affect the desktop. Our phone company knows the lines take a hit. When that happens, the phone goes out and may come right back on or stay off for a day or two. They admit they have too many people on the line. I mention this because I doubt I am really connecting at 28,800 bps, my maximum speed, as networking on task manager often shows flat lining. When the modem was working, I was able to get on facebook. It took quite awhile. Now, if I get there, the system freezes; but I usually time out. .
I've been fighting this for months. I know a little about computers but not enough to solve this problem. I read somewhere that a soft usb modem might not have enough power on an older machine.
Any help or suggestions would be appreciated. I have been all over on Google and Microsoft and am at a loss. I like my laptop, but I really need the desk top. I am a senior citizen and need to look at a bigger screen.
Thank you
