alcaudsl.sys
is my speedtouch modem
and it caused a bsod yesterday
any help wat to do?
this i wat i got when i debugged it
Microsoft (R) Windows Debugger Version 6.9.0003.113 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\WINDOWS\MEMORY.DMP]
Kernel Summary Dump File: Only kernel address space is available
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: c:\windows\System32; c:\windows\system\System32; http://www.alexander.com/SymServe
Windows XP Kernel Version 2600 (Service Pack 3) MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 2600.xpsp_sp3_gdr.080814-1236
Kernel base = 0x804d7000 PsLoadedModuleList = 0x805634c0
Debug session time: Sat Jan 10 18:38:45.656 2009 (GMT-8)
System Uptime: 0 days 0:13:18.266
Loading Kernel Symbols
..................................................................................................................................
Loading User Symbols
Loading unloaded module list
................
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 7E, {c0000005, b6439fce, f3b96c40, f3b9693c}
*** ERROR: Module load completed but symbols could not be loaded for alcaudsl.sys
Probably caused by : alcaudsl.sys ( alcaudsl+a6fce )
Followup: MachineOwner
---------
0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (7e)
This is a very common bugcheck. Usually the exception address pinpoints
the driver/function that caused the problem. Always note this address
as well as the link date of the driver/image that contains this address.
Arguments:
Arg1: c0000005, The exception code that was not handled
Arg2: b6439fce, The address that the exception occurred at
Arg3: f3b96c40, Exception Record Address
Arg4: f3b9693c, Context Record Address
Debugging Details:
------------------
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx" referenced memory at "0x%08lx". The memory could not be "%s".
FAULTING_IP:
alcaudsl+a6fce
b6439fce 0fb708 movzx ecx,word ptr [eax]
EXCEPTION_RECORD: f3b96c40 -- (.exr 0xfffffffff3b96c40)
ExceptionAddress: b6439fce (alcaudsl+0x000a6fce)
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 00000000
Parameter[1]: 00000000
Attempt to read from address 00000000
CONTEXT: f3b9693c -- (.cxr 0xfffffffff3b9693c)
eax=00000000 ebx=00000001 ecx=00002a30 edx=86f5d4a0 esi=867bda40 edi=86ab4c58
eip=b6439fce esp=f3b96d08 ebp=f3b96d38 iopl=0 nv up ei pl zr na pe nc
cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010246
alcaudsl+0xa6fce:
b6439fce 0fb708 movzx ecx,word ptr [eax] ds:0023:00000000=????
Resetting default scope
PROCESS_NAME: System
ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx" referenced memory at "0x%08lx". The memory could not be "%s".
READ_ADDRESS: 00000000
BUGCHECK_STR: 0x7E
DEFAULT_BUCKET_ID: NULL_DEREFERENCE
LAST_CONTROL_TRANSFER: from b643b9e2 to b6439fce
STACK_TEXT:
WARNING: Stack unwind information not available. Following frames may be wrong.
f3b96d38 b643b9e2 86edbce0 00000000 867bdc58 alcaudsl+0xa6fce
f3b96d80 b643d4c3 867bdc58 00000000 87143b80 alcaudsl+0xa89e2
f3b96dac 80575723 007bdc58 00000000 00000000 alcaudsl+0xaa4c3
f3b96ddc 804ec6d9 b643d432 867bdc58 00000000 nt!PspSystemThreadStartup+0x34
00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x16
FOLLOWUP_IP:
alcaudsl+a6fce
b6439fce 0fb708 movzx ecx,word ptr [eax]
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: alcaudsl+a6fce
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: alcaudsl
IMAGE_NAME: alcaudsl.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 3cff27f4
STACK_COMMAND: .cxr 0xfffffffff3b9693c ; kb
FAILURE_BUCKET_ID: 0x7E_alcaudsl+a6fce
BUCKET_ID: 0x7E_alcaudsl+a6fce
Followup: MachineOwner
---------
is my speedtouch modem
and it caused a bsod yesterday
any help wat to do?
this i wat i got when i debugged it
Microsoft (R) Windows Debugger Version 6.9.0003.113 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\WINDOWS\MEMORY.DMP]
Kernel Summary Dump File: Only kernel address space is available
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: c:\windows\System32; c:\windows\system\System32; http://www.alexander.com/SymServe
Windows XP Kernel Version 2600 (Service Pack 3) MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 2600.xpsp_sp3_gdr.080814-1236
Kernel base = 0x804d7000 PsLoadedModuleList = 0x805634c0
Debug session time: Sat Jan 10 18:38:45.656 2009 (GMT-8)
System Uptime: 0 days 0:13:18.266
Loading Kernel Symbols
..................................................................................................................................
Loading User Symbols
Loading unloaded module list
................
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 7E, {c0000005, b6439fce, f3b96c40, f3b9693c}
*** ERROR: Module load completed but symbols could not be loaded for alcaudsl.sys
Probably caused by : alcaudsl.sys ( alcaudsl+a6fce )
Followup: MachineOwner
---------
0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (7e)
This is a very common bugcheck. Usually the exception address pinpoints
the driver/function that caused the problem. Always note this address
as well as the link date of the driver/image that contains this address.
Arguments:
Arg1: c0000005, The exception code that was not handled
Arg2: b6439fce, The address that the exception occurred at
Arg3: f3b96c40, Exception Record Address
Arg4: f3b9693c, Context Record Address
Debugging Details:
------------------
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx" referenced memory at "0x%08lx". The memory could not be "%s".
FAULTING_IP:
alcaudsl+a6fce
b6439fce 0fb708 movzx ecx,word ptr [eax]
EXCEPTION_RECORD: f3b96c40 -- (.exr 0xfffffffff3b96c40)
ExceptionAddress: b6439fce (alcaudsl+0x000a6fce)
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 00000000
Parameter[1]: 00000000
Attempt to read from address 00000000
CONTEXT: f3b9693c -- (.cxr 0xfffffffff3b9693c)
eax=00000000 ebx=00000001 ecx=00002a30 edx=86f5d4a0 esi=867bda40 edi=86ab4c58
eip=b6439fce esp=f3b96d08 ebp=f3b96d38 iopl=0 nv up ei pl zr na pe nc
cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010246
alcaudsl+0xa6fce:
b6439fce 0fb708 movzx ecx,word ptr [eax] ds:0023:00000000=????
Resetting default scope
PROCESS_NAME: System
ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx" referenced memory at "0x%08lx". The memory could not be "%s".
READ_ADDRESS: 00000000
BUGCHECK_STR: 0x7E
DEFAULT_BUCKET_ID: NULL_DEREFERENCE
LAST_CONTROL_TRANSFER: from b643b9e2 to b6439fce
STACK_TEXT:
WARNING: Stack unwind information not available. Following frames may be wrong.
f3b96d38 b643b9e2 86edbce0 00000000 867bdc58 alcaudsl+0xa6fce
f3b96d80 b643d4c3 867bdc58 00000000 87143b80 alcaudsl+0xa89e2
f3b96dac 80575723 007bdc58 00000000 00000000 alcaudsl+0xaa4c3
f3b96ddc 804ec6d9 b643d432 867bdc58 00000000 nt!PspSystemThreadStartup+0x34
00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x16
FOLLOWUP_IP:
alcaudsl+a6fce
b6439fce 0fb708 movzx ecx,word ptr [eax]
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: alcaudsl+a6fce
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: alcaudsl
IMAGE_NAME: alcaudsl.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 3cff27f4
STACK_COMMAND: .cxr 0xfffffffff3b9693c ; kb
FAILURE_BUCKET_ID: 0x7E_alcaudsl+a6fce
BUCKET_ID: 0x7E_alcaudsl+a6fce
Followup: MachineOwner
---------
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