I hope you'll forgive a question from a non techie, but I wonder if anyone can tell me if I'm being misled by my IT Manager.
He has stated that we must stop using Mikogo, as these kinds of desktop sharing programmes make it 'easy, for someone with the right tools' to access any files on our entire, company wide network' - even if the user themselves does not have this access.
He goes on to say that even if his event's log shows a connection with Mikogo for, say, 15 minutes, the external person could still have access and be surfing the network without this showing up on the IT Manager's activity logs (or anywhere else for that matter), so we could never know what was accessed and when, once a person is 'in the system' via a desktop sharing facility.
This seems odd when so many companies use Mikogo - or similar - and it would cause us many problems if we had to stop using it; but before I make any decisions I just want to check the information I've been given is accurate.
Many thanks in advance for any help.
Mel
He has stated that we must stop using Mikogo, as these kinds of desktop sharing programmes make it 'easy, for someone with the right tools' to access any files on our entire, company wide network' - even if the user themselves does not have this access.
He goes on to say that even if his event's log shows a connection with Mikogo for, say, 15 minutes, the external person could still have access and be surfing the network without this showing up on the IT Manager's activity logs (or anywhere else for that matter), so we could never know what was accessed and when, once a person is 'in the system' via a desktop sharing facility.
This seems odd when so many companies use Mikogo - or similar - and it would cause us many problems if we had to stop using it; but before I make any decisions I just want to check the information I've been given is accurate.
Many thanks in advance for any help.
Mel