TechSpot

Analyzing minidump file - Windows 7 Professional 64-bit

By abarnes77
Aug 25, 2010
Post New Reply
  1. Hi,

    I have been getting several BSODs on my Alienware M17X-R2 laptop. All say NETIO.SYS with the IRQ_Less_than message.

    Could someone analyse the attached minidump files and tell me whats going wrong.

    Thanks.
     

    Attached Files:

  2. abarnes77

    abarnes77 TS Rookie Topic Starter

    slight bump
     
  3. Archean

    Archean TechSpot Paladin Posts: 6,056   +76

    It is only citing OS kernel component, which isn't much helpful. Therefore I need you to run driver verifier on this machine.

    Steps:

    Before proceeding on the following steps please ensure that you can boot your system in safe mode.

    1) Windows Key + R (or go to Start, then click on Run..)
    2) Type in 'verifier' and hit enter
    3) Make sure 'Create Standard Setting' is selected and hit next
    4) Click on 'Select all drivers installed on this computer' and hit Finish
    5) Reboot

    There is a possibility that your computer will crash on reboot. If this occurs hit F8 when rebooting just before the windows logo screen and select the safe mode boot option. Follow the same steps above but on step 4 choose 'Select driver names from a list'; hit next; check the box next to any driver where the provider is not Microsoft; hit Finish; reboot.

    This will slow the performance of you computer a little while enabled but will hopefully catch the driver causing corruption. Next time you crash the blue screen will hopefully say something like "DRIVER_VERIFIER_DETECTED_VIOLATION". When this occurs please post your new minidump.

    Please note that Driver Verifier will continue to run on every boot up until you run (by going to Start, then to Run):

    verifier /reset
     
  4. abarnes77

    abarnes77 TS Rookie Topic Starter

    hmmm...set it up like you said but have not had another bluescreen yet.

    i did make one change. I have a SSD drive as primary and an HDD for secondary. I had moved the firefox cache to ram. I noticed that anytime the bluescreen came was with heavy firefox use. Right before implementing verifier, i had moved the cache to the second drive and not in ram anymore.

    maybe that was the problem.?
     
  5. Archean

    Archean TechSpot Paladin Posts: 6,056   +76

    I am not sure frankly, but if there is some issue with your SSD, it make some sense.

    What is the make/model/size etc. of this SSD?
     
  6. abarnes77

    abarnes77 TS Rookie Topic Starter

    its an intel g2 160gb. i dont think thats the problem. firefox cached to ram may have been since it always happened during that time. seems stable now with the same activity after moving the cache to hdd. it probably would be find with the cache on ssd too, but tried to avoid that.
     
  7. Archean

    Archean TechSpot Paladin Posts: 6,056   +76

    Ah my bad, I misunderstood, it is such a trivial issue, but its good to know that the system is working stably.
     


Add New Comment

TechSpot Members
Login or sign up for free,
it takes about 30 seconds.
You may also...


Get complete access to the TechSpot community. Join thousands of technology enthusiasts that contribute and share knowledge in our forum. Get a private inbox, upload your own photo gallery and more.